Marriott Owings Mills Metro Centre

The hotel was very beautiful. The bar and restaurant were comfortable but the drinks were very overpriced. The hotel accommodated an early check in without a charge which was a bonus. They did charge a $200 fee - which will be returned to my account, but I was not expecting that charge.

My stay at the Marriott was perfect. I have been able to get the same room. I love The Tillery Restaurant that is inside the hotel!!

酒店很新、設施很好 一樓餐廳的出品很贊，尤其是Short Rib，脣齒留香。下次來還選這家

位置不錯，吃飯方便

The only complaint I have is the parking. I wish it was on-site to enhance the experience. Otherwise, I was pleased and will be booking again the next time I am in Owings Mills.

There was no hot water for the shower, and no caring about that from the staff. The restaurant did not have the ingredients for a dish, so they faked it and when caught admitted their mistake - but still charged me for the incorrect food.

Nice property. Easy commute from airport. Very friendly staff, very safe surroundings, free parking and comfortable for a family with 2 small children. Unfortunately, we stayed during Christmas and the staffing was short. As such we didn’t have housekeeping or prompt service but that’s expected over a holiday. I gave the property an overall 4star bc the usual JW Marriott amenities we’re used to just were not available - complimentary water, coffee, coffee cups etc…

I really hope this hotel isn't already going downhill. Our room was not ready until 5:30pm which really put a time cruch on our evening plans. Frustrating, but we headed to the bar and planned on grabbing a drink and snack. Continued to be dissapointed as it literally took over 20min for the bartender to acknowledge us and take our order. Was not worthy of the 18% gratuity that is automatically attached considering the kitchen brought out our food and he never checked on us again. Lastly, not the hotel's fault, but we had to evacuate at 4am due to the fire alarm. So for over $200 we were in the room less than 12hrs with no offer to compensate us. Do better Marriot, acknowlege when guests are receiving a sub par experience and work to make it better for the next time. That is how you develop repeat custormers. I really believe we should be contacted and offered a comped stay to make up for this unfortunate visit.

The hotel was nice, and it was near a lot of restaurants however, the front office staff were not very attentive, and if I wanted Wi-Fi, I had to pay for it. Other hotels I stayed at did not require payment for Wi-Fi.