Matamanoa Island Resort

My wife and I were on our honeymoon in Fiji, and it was regrettable that our honeymoon had been ruined, to say the least, by our experience at Matamanoa resort. We both developed a severe rash over our four limbs after bedbug bites, it has been one months and the marks are still there. On the first night of our stay, we already experienced itchiness, but we thought these were due to mosquito bites. On the second night, at around 0230, our rash got much worse and we couldn’t sleep due to the itchiness and pain. We then searched our bedsheet and found a couple of bedbugs, which were clearly the cause of our rash. We immediately rushed out to the reception, but sadly nobody was on duty. We stayed up all night and finally was able to speak to your staff at the reception at 0700. Though it was not until 0745 that a general manager, finally showed up to deal with this case. We then verbally agreed to have full refund and leave the island one day earlier. Con: - This is not a 4 star hotel definitely. Room is poor and worn down ( and have bedbugs) - Food is basic and small portion but expensive - Hygiene level not up to standard ( I saw a big mouse running in the bar, and cockroach outside my room ) - Nobody (not even a security guard) on night duty so no one will deal with the emergency. - Inattentive service and fail to restock towel in room Pro: - Full refunded after negotiation

住的中間一種房型，訂了2間房，第一天入住沒有2間連一起的房間，朋友住28號房，房間旁邊就是酒店垃圾站，房門一開就是臭味，第二天和前台反應，一開始她們一臉懷疑，一報房號她們就不響了，然後明明我住宿旁邊人家退房了，她們也不同意安排在一起，最後去了靠近直升機停機坪這邊，唯一優點就是信號屏蔽器弱，在房間還能上網！島上風景還行，喜歡前面的海灘，水很淺，不會游泳也沒問題，浮潛完全不受影響，海底裏原生態很好，還有海星，很多魚！

The location of the hotel was breathtaking everything was so green the ocean was clean and the most beautiful blue color imaginable. We were greeted by the staff on the beach when we arrived the staff was extremely happy kind and caring, they treat you wonderfully. There are a few drawbacks the is not much to do for entertainment there are no televisions If you want Wi-Fi in your room that is an additional charge and there are no telephones in the rooms either so if you need anything you have to walk to the office first it. There is only one restaurant on the island and the food is not very good. But if you are going for a new experience the hotel is very nice. They do have a spa and a dive shop where you can book excursions. The people are what make this resort special.

The 1 and only restaurant on this island resort serves up a very limited selection of choices for lunch. Taste is average but price is on high side and portion is small. During our stay our money was stolen from our bags in the room. The reef was not that pretty as the pictures you see advertised, corals were all brownish. Pool is also very small. Bure wifi is very expensive, only free wifi is in the restaurant

The most beautiful stay at the most beautiful island paradise. Friendly staff, clean facilities, lots of activities, good food, peace and quiet 😌

Awesome place

酒店食物不好吃，吃了3天基本菜單每款都吃了，都一樣的不好吃。 晚餐上餐速度特別慢，起碼要等30分鐘以上。 餐廳氣氛還不錯，服務員對老外更熱情。 酒店活動也不多，就一個cloud9出去大概30分鐘，其他的島上基本沒什麼活動。 釣魚很無聊，也沒釣到魚。 後邊的沙灘水還算清澈，有海星還有魚肉眼可見。

非常棒，工作人員很友好

説實話 我們入住了兩個房型 感覺每一種都不太乾淨的樣子 有很多螞蟻在洗漱台那爬 感覺房間不是很值這個價位吧 晚餐和午餐的價格也性價比不高 但是泳池和環境還是比較漂亮的