Quality Suites Kansas City International Airport

The first problem is that it was falsely advertised on the web site. The pictures on the web site showed a much nicer hotel than what we got. The room was dirty, and when we complained to the front desk, they did nothing about it. We would not stay there again. As well as we will most likely use a different booking service next time.

#好評#對性價比，安全性，防治蚊蟲措施，酒店氣味滿意；#負評#對鄰近餐廳失望；接驳巴士需要自己打电话到酒店。接驳巴士运营时间是早上7:00到晚上11:00。

Booked my reservation in the morning of. Got canceled later that day and no one from the front desk bothered to call and notify. My reservation has been canceled by then because they had a water pipe leak through the frozen weather. So I show up 20 minutes till midnight With no room and have to go on the search for another one.

The hotel room was clean and the bed was okay but the facilities are in disrepair. Many things were out of order including the vending machines, the coffee in the lobby, the pool said permanently closed and etc. The breakfast was sad. The best offerings were a prepackaged peanut butter sandwich or frozen burrito. Honestly the worst coffee we've ever had, and we've had plenty of bad waiting room coffee. Hospitality was seriously lacking. They also charge $5 a person for the airport shuttle too. Clearing some of the ice and snow from the sidewalks and parking lot would have gone a long way to improve hospitality too. Just don't believe the photos. They are nowhere near current! Spend a little more and stay up the street if you want a more comfortable stay.

I just needed a place between flights. It was easy, clean and affordable. The staff was really kind.

Very nice and clean place. Bed was very comfortable and bathroom was spotless. Very spacious and front staff was very amicable. Loved my stay and when ever I’m back in town I have found where to stay.

Room was great! We especially enjoyed the view out our window - trees instead of the parking lot. Soda machine and juice machine were broken.

Nice sized room. Looked good, clean. Breakfast is mostly packaged snacks. The hair dryer didn't work. The towels were discolored and stained, had a used odor. I suspect poor laundry practices. The tub faucet handle was missing. Obviously very little maintenance happens.

The staff were very friendly and easy check in. The grounds were pretty good but a few things could have been improved, such as the drink machine was broken and the fitness center closed down. There was also no protein items for breakfast as we thought there would be eggs and not just waffles, rolls and cereal. But we would stay there again as overall the rooms were nice and the staff were great.