Home2 Suites by Hilton Atlanta South/McDonough

Cool hotel. Nice rooms that include fridge, sink, dishwasher! Water pressure isn't great though. Everything else is perfect

Check in staff was very friendly. No shampoo in the shower dispenser. Coffee made in the morning and served in the lobby was very watery. No flavor.

The first problem we encountered was the toilet seat was extremely loose. I tried to tighten it by hand but it really required a large screwdriver to do the job. The air conditioner/heat pump did not seem to control the set temperature very well. When in the "heat" mode it was very noisy. The weekday continental breakfast was good. It was not the same for the weekend. The coffee urn was empty for Saturday morning. Which I had to notify the person attending the breakfast bar. They also were out of napkins which they said they couldn't find any. The sausage sandwiches were cold also. Sunday morning the coffee was cold and the sandwiches were just a bit warmer. Monday morning was back to normal and the attendant was very pleasant and had the coffee and sandwiches at a good temperature.

Two check ins within a week. No digital key, no contactless check in, no honor points, apparently because of 3rd party involvement? I just can’t seem to research enough!!!! The hotel is very nice, and the staff have been super. The Hilton Honors club is a game I am just about ready to quit playing….

We went to check in and the room was not cleaned The bed wasn’t made it was not serviced at all We were sent to another room and that room wasn’t clean Being sent to a dirty room twice was actually ridiculous Finally the 3rd room we got it was a better room

Booked rooms online and booked two king suites. Checked in at the hotel and didn’t know until we got to our rooms that we didn’t get king size beds. Was disappointed that the king suites were booked but that was not what we got.

The staff were dealing with a parking issue that was not there fault. They managed to direct traffic and still take care of guest. I was very impressed with the staff and facilities.

Breakfast is like a Cafe-ready to go assorted biscuits. Customer Service

Room says sleeps 6 but only practically sleeps 4. I bed , 1 pull out couch. Description not accurate