Courtyard Memphis Downtown

The front court yard had alot of trash out in front where you pull in, we were charged for food and drinks we didnt get. There is no parking unless you pay $29 a day but when booking our hotel we added the food and parking option for $15 which never stated per day. At 11:20 we asked housekeeping for towels to shower but she refused to give us towels and our room keys were deactivated by 11:30 so we couldnt get back into our room yet when we asked housekeeping to let us in she stated no i have no idea if that is your room or not even though we were knocking on the door and had our key in our hand. I will say that Louis refunded the extra charges Also the data charge when logging into Wifi, apparently there is some type of charge for extra data speed. When buying a drink at the market remember there is a separate tax on top of the $3.25 charge for a 20 ox soda

Excellent stay, their Hot Tub is clean and just the right temperature! The staff are friendly and the Bistro Breakfast GF Loaded Tots, Delicious 😋

Perfect hotel to visit menphis. Perfect for position,shops,activities. I suggest for small periods because not have laundry service inside

It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.

Absolutely awesome hotel customer service was impeccable. Will definitely stay again. Highly recommended. About a 15 minute walk to FedEx form.

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.

Great place to stay. Nice accomodations right on the trolley line to Beale or the Pinch.

Elevator broken actually got stuck inside for 10 minutes. Room service awful. Did a half service job cleaning. Disnt leave clean towels or cups or wipe down anything. Staff was nice area very unsecured door unlocked non guests coming in and using facility. Actual lady of the night in elevator looking for her client.

No complaints, whatsoever! Room was clean, spacious, and staff was extremely courteous.