Hampton Inn Memphis-Southwind

Treat me like fànily. Safe àbd cool

Quiet location (about 30 mins to downtown) and good breakfast. The housekeeping service is almost nonexistent. Our sofa bed didn’t have sheets and there was none in the closet. Despite calling the reception desk to get that, they didn’t send any. We had to go downstairs to ask personally and collect the sheets. Okay experience overall.

Stay was pretty decent. Had a few complications with the staff but overall we got It worked out!

It was disgusting and will never go back

The room was comfortable and clean; it could have used additional lighting in the main room; only one light near the head of the bed. The location was PERFECT for our trip !

The hotel was nice enough and the room pretty standard, but the bed was pretty uncomfortable...firm and could feel the springs. The shower was very narrow with the shampoo, conditioner, and shower gel mounted on the side wall taking up more space in an already narrow tub. The shower curtain rod was mounted too high so the curtain didn't come down in the tub far enough, and water got all over the floor. The bathroom sink was coming out of the wall and was strangely mounted so you had to turn the handles an odd way to make them work. The sink shower pressure was also very low.

The staff checking in wasn’t very helpful, but the overnight staff —when we checked out was very nice. The tv channels wouldn’t come in for the most part and the valve in the bathroom seemed loose.

The room had a weird smell, it kind of fade it once the AC was on. There was only a couple channels available on the tv, no access to Netflix. No microwave in the rooms.

Staff really friendly and would do whatever they could to help