Hit Merida Hotel Boutique

Walking distance to the center - 10 mins, personnel is very nice. There was one dirty towel but other than that it was clean and it met our expectations.

Todo estuvo muy bien. El personal es muy amable siempre fueron muy atentos para ayudarnos.

El hotel y la ubicación genial.

The staff was very nice and helpful. But I do believe the rooms could use some upgrades: the bathroom doesn’t have not even one hook to hang towels, not the hand towel or shower towel, which is not convenient at all. The room is also missing a full body mirror, cause it only has a tiny one in the bathroom. It would also be nice to have a shelf in the bathroom to put some toiletries. There’s only very small space next to the sink, which is definetely not enough. Also a glass or a cup to put the toothbrush. As for everything else, I loved that there was a water cooler to refill bottles, and the location is amazing.

The staff is exceptional at this property! It is a very basic room, and the bathroom is very small with no shower curtain in the king size bedroom. There is a safe in the room. But no refrigerator. They do, however let you use theirs, as well as the microwave. Always fresh coffee every morning. Nancy at the desk will do anything she can to help you. She was amazing! This sits on a bus line and the streets are very crowded all the time! It is a quick six block walk to the main Square. They do have a nice size patio on the second floor, however, rude loud guests kept us up a couple of nights! We stayed 16 nights.

Great for a short stay. Staff is very friendly and helpful. The free coffee and bottled water is a nice touch too!

The rooms are very sparse. Comfy big bed, TV with netflix, prime etc that we used once. The bathroom is tight and the shower has no door so tossing down a towel is needed. The staff were AWESOME THOUGH!!! There are convenience stores nearby, lots of fresh water on demand (free), a fridge and freezer available if needed, laundry service for longer stays. Located close to the main city square where, it seems, there is always something happening. Merida is a good home base for many outings to ancient ruins or cool cenotes. The hotel was all we needed for our base. It is certainly not 5 star but I would recommend it for those who just need a safe base from which to operate.