DoubleTree by Hilton Phoenix Mesa

My Husband and I found this lovely place on trip.com. We just loved it. Lenique she is the nicest lady She made sure we were okay also offered us some cookies. She smiled from the time we got there until the day we left. We will be going back soon.

Staff was super friendly and helpful.

飯店人員很親切，但是夜班櫃檯明顯人手不足。需要多多耐心等待check in。 非常棒的健身房，乾淨明亮。

The hotel was just ok. The water pressure in the shower was horrible, the room was not overly clean, and every thing was very dated. The hotel could be nice with some TLC. The main level is nice but the rooms are lacking.

Was overall good experince a few things went wrong and for paying over 400 i wpuld have expected emaculant but what do you do . Also should add breakfast ticket for price .

Had third party charging stations in the parking lot which were easy to access, improved for our EV

It was the noisiest place ever. It started with a couple with a child that talked/screamed at the top of his lungs(12:40 in the morning) He was even banging on the adjacent door. To cover up the noise his parents turned their TV up. Then thier was a group(I don't know how many) that laughed & played music. Then some men that partied late then their alarm went off early in morning. Then a sports team with young guys running up & down the hallway. We tried to call the front desk 5 times with no answer. My husband had to finally open the door & tell them to shut it down. With all, lots of slamming doors. People & the ice maker at all hours. Could hear the elevator every time it was used. Our room faced Hwy 60 so lots of traffic noise. Very expensive food ie: breakfast, supper, drinks. All in all we would never stay there again!

Everyone at the front desk was incredibly kind and understanding. I extended my trip twice and they helped me do that very easily. Wonderful lobby area!

Love this Hotel everyone is so kind even the other guests.. Very clean and have alot to do in the surrounding area.. Parking is free and room are clean and spacious...Love and will stay again next time am in town..