Sol de Oro Hotel & Suites

Good hotel i stay 2 times First time no problem Second time no problem until check out I paid $200 in cash. And the next day they told me that the cash is fake. After the lady check the money twice and ask me to change it because it have some stainsz and i change it for her. I tried to paid with credit card first but there having trouble with the machine. It was so uncomfortable for me that they were saying that i paid with fake money. I would never come back to this hotel

Rooms need maintenance..

We stayed here for two nights in August 2022. It is in a pretty good location, close to Miraflores, but we were very disappointed to realise that the hotel is nothing like the pictures online. The hotel is not clean. The same dirty face mask was on the ground in the hotel corridor when we arrived and when we left. Meaning that the carpet wasn’t even hoovered during this time. The hallway to our room was dark and run down. I can’t understand how this is rated as a 5 star hotel. Our room was old and needs refurbishment. The hotel breakfast was very poor. Very little options and not fresh. The toilet in our room was broken and wouldn’t flush. There was water running from the toilet and it was very loud and kept us awake at night. We spoke to the receptionist and she said she would ask somebody to look at it and move us to a new room if necessary. When we returned the receptionist said that the issue had been fixed and we didn’t need to move to a new room. Once we went upstairs we realised that it wasn’t fixed and was still making the same noise. Very disappointing service.

Beautiful property but curiously indifferent service. The only hotel I stayed at Peru that didn't offer potable water.

Hotel located in a great location and bed very comfortable. Pool is small and cold though. Breakfast was great, the only thing is that the WiFi was very slow. Many food options around.

Price. Centrally located in Miraflores. The beds are comfortable. CONS: staff lacks customer service skills. I was told one night outside food orders will be delivered to the room by the hotel personnel due to security concerns (very much appreciated ) the next morning the rules have changed. The hallways are very dark and dated and the room are lacking amenities (lotion, tissue, hair caps, soap bar) enough of blaming these issues to COVID! Front staff is very unfriendly. No room service.

The Hotel is absolutely clean, and quiet. Is also in a very good location so that you can walk everywhere. Breakfast was 7/10 Service 10/10

The sheets from the bed I slept were stinky! Looks like they have not rented that room for a while .

Hotel has a great location. Buffet was just ok. One suggestion add drinking water bottle in the room