Kelly Inn and Suites Mitchell

We enjoy staying at this property due to the convenient location. We were in town for soccer and we enjoyed the weekend in Mitchell.

Over all the room was dirty. I found some trash under furniture and the bathroom floor had not been cleaned. The bath tube didn't drain properly. The pool was dirty also. I wouldn't recommend this hotel and will not stay here again.

Property needs some maintenance and upkeep. Bathroom was functional but showing its age with stains and trim with holes. Sheets and towels were also stained. Walls were wall papered with wall hangings that were not hung very well.

The staff were very friendly, but the room was very dirty, and the walls were cracked and badly repaired.

Didn’t get the room we had payed for.. service was slow and room had to be rushed clean. So it wasn’t clean. Hair left on shower walls. Will not be back.

Outside door key wouldn’t work. Door wouldn’t shut without pushing it hard. Staff wasn’t super helpful with the problem.

This hotel was filthy. Hair everywhere, dirty plastic utensils on the floor, ripped carpeting, dirty tile in the bathroom. Overall filthy. We picked this hotel for the hot tub and exterior room entrance. Hot tub didn't work and they didn't tell us. Let busses park outside the rooms and plug into the exterior room outlet. Busses started at 5am blowing diesel in the poorly sealed room waking us up. Called the front desk to discuss everything and she sat there not saying a word. I asked if she was going to say anything and her response was "I don't know what you want me to say". Horrible horrible customer service went right along with a horrible hotel. Stay anywhere else!

The room had a smell and it could’ve been cleaner. Also, there was no water pressure.

Don’t enjoy leaving negative reviews, but wish I’d skipped this one. Room cleanliness was subpar, family unable to swim due to hot tub being cold and pool sketchy. Not the worst experience but far from the best.