Shangri-La Resort

Our stay was Amazing! We have already booked to go back this summer!

This property is super quiet this time of the year, the rooms could be upgraded. The toilets need soft close lids and the showers are full of rust around the facets. The rooms are very small, but again super quiet this time of the year.

Our room, the lobby, the restaurant, everything was immaculate & the staff was friendly & welcoming. The mattress was quite firm—a cushioned mattress topper would have made a better night’s sleep. No complaints, but a comment about a goofy component of our stay—the closet only had 1 hanger. I’m certain that had we asked for more we would have received them. My very favorite thing was that there were multiple hooks in the bathroom for our towels, and we rarely get that in newer hotels.

It was odd... This place is really fancy, and the views, everything was really pretty. However, there were maybe 10 people staying at this place the night that we were there. I think they put all of us in adjacent rooms. That shouldn't be a problem, really, except for the fact that walls are super thin. We could hear both neighbors loud and clear, and they were honestly just being conversational. It was incredibly strange. I would likely stay here again, but I may ask to be separated from other people next time.

Our room was dirty. Took over an hour to get us switched because no cleaning staff was available. Neither phone worked in the rooms. Was given no information where anything was except the closed bar/ dining area. Was told to drive 20 minutes to Grove, Oklahoma where everything was also closed except for a few fast food chains. Also no trash bags or coffee creamers in either room.

The property is beautiful. The area on the lake is peaceful. The architectural design is quite attractive. The problem is that is breaks down in the hotel. Our 4 rooms were pointed toward the lake on the second floor. We all stared at air conditioning units and a wall. Why would they not have located these units on the ground or roof? (At least not where a beautiful view would be hidden. The people at the hotel were friendly and polite but Doc’s, the restaurant had many open tables and booths. We were still told we had to put our names on a list and they would text us. We sat for nearly an hour (with a 4 year old). We went up to ask what the problem was and the “hostess” said sorry. I sent a text. I showed her my phone - no text. All she had to do was look …. This property has potential but did not live up to expectations or frankly to what we paid.

Very nice hotel and resort. Off season though so no crowds.

As a woman traveling alone, it would have been much better to have had a person to help with luggage etc

Excellent facilities and golf courses. Great weekend getaway for my wife and I. Plenty of things to do at the Shangri La and other places nearby.