Quality Inn & Suites NJ State Capital Area

Enjoyed my stay, great customer service and support and very welcoming when checking in and checking out.

Todo excelente muchas Gracias buen desayuno y excelente personal que te brindas servicios, cerca de tiendas y restaurantes para conseguir comida,

There was food remaining in the frig from the previous guest. Although it claimed to be a 100 % non smoking facility the halls smelled of cigarette smoke. The staff that services the breakfast area didn’t speak English so when we asked for sugar we got a blank stare and when we asked for syrup for the waffles she offered us the cooking spray for the waffle machine.

The room was dirty. There were spots in the shower, and on the wall that made me think I had not been washed. There was a dirty rag on top of the mini fridge. The blinds did not close window which allowed light to shining on our faces all night from the parking lot.

Quality Inn is usually always great the room was clean but the blankets on the bed have burnt marks on it like cigarette Burns I don't smoke is really uncomfortable waking up in the middle of the night with scratchy holes touching my skin other than that the people are very friendly

We arrived after a 10 hour drive. The doors to the lobby were locked. After driving around to look for another entrance, I knocked on the door for 10 minutes, with no answer. Just as I was finding a phone number to call, someone appeared in the lobby and walked to the door and opened the door. It turned out that this was another guest. After walking in, there was nobody at the front desk. I rang the service bell repeatedly, and a worker finally came out. It should not take 20 minutes to get into a hotel that I had reserved. I can understand locking the door for safety reasons, but why was nobody monitoring the door? Not the way I wanted to end a long day of traveling. The mattresses felt like sleeping on cardboard. The pillows were very comfortable, to their credit.

The front desk person was very friendly and helpful. He noticed that I wore a mask, so he told me about his sanitation procedures. Smart!

We needed a place to stay late at night. They don't accept walk ins after 11, which is totally fine. That had nothing to do with my review. The hotel room was average to below average, I couldn't close the curtains other than the sheer one, and it was a ground floor room. It seemed clean but I wouldn't walk in it with a black light. it was fine for the night, but $90 doesn't get you very far in a hotel these days. The bed was fine. Nothing special. There was no blanket only a comforter. Usually that's just a decoration. Nothing special. I wouldn't choose to stay here again if I had a choice.

The location was great. Places were easy to drive or walk too. The hotel was good for the price. Having a hot breakfast was a plus