Courtyard Mahabaleshwar

Great Location, Great weather, Great Experience. Its must visit property in Mahabaleshwar

Tasteless food and Poor Service

Me, my wife and son visited Marriott for Sunday lunch in Mahabaleshwar. The beautiful and scenic al fresco restaurant was a mesmerising place to have lunch in. Truly lovely ambience and food. The service was top notch and the restaurant staff were very cordial and well trained. We were in for a surprise as Mr Kapish approached us and asked if my son wanted to join some cooking activity. My son had a lot of fun making cookies with Kapish and Chef Suraj. Thank you to the Marriott team for such a wonderful experience at your hotel.

We travelled to Mahabaleshwar with our in-laws and my sisters family to celebrate my in-laws 50th Anniversary. Overall it was an amazing experience. From the booking process to the check-in and arrangements made by the hotel were all fabulous! Special thanks to Kapish for organising it all so seamlessly. He was like our own family member at the hotel and was always available to assist us with our needs. It was truly hospitality at its best. We opted for deluxe rooms and a pool villa. We found out that our deluxe rooms were upgraded to Garden villa rooms which was a nice surprise and beautiful gesture by the team. ***oj from the restaurant was also immensely helpful when it came to our food preferences and requirements and ***aged to make us feel right at home. We requested for Maggi to be served for our get-together and although it was out of the norms he went out of his way to fulfil our needs. Abhishek from housekeeping and his team were on top of their game as they arranged for all necessary things we needed to have a nice get-together at our pool villa. From decorations to maintaining impeccable rooms, the housekeeping team was always on point. There were few glitches in the beginning of our stay but one call to Kapish was all we needed to get them sorted to enjoy a glitch-free stay at the property. He ensured we had a pleasant stay and even better experience for our in-laws 50th! Thank you Kapish, ***oj and Abhishek! Some things that can be improved are the buggy services which can be more prompt and food delivery to villa rooms which can be made but quicker.

I had booked a stay for 2 Nights in Mahabaleshwar. This was my first time in Courtyard. We were in touch with Kapish from the time of booking our holiday and booked a garden villa. We checked in late and due to some mix up at the reception and reservation we were not given the room we were expecting after seeing the pictures online. When neither of these parties seemed like they could help me, I reached out to the person who I was in touch with initially. Kapish turned our stay around from being a sour experience with his mere presence. He was a dependable person in the hotel who we could go to for anything. Furthermore I found out that I made my payment to the wrong bank account and was immediately driven into panic as I assumed that I had lost my money. But Kapish reached out and maintained a calm composure with intent to help rather than what I have seen in other hotels where staff generally has a very indifferent demeanour towards the guests woes. Such warmth and empathy is a lost virtue in recent times. We came to Mahabaleshwar for the view, but made a friend instead. We loved the food in the Restaurant as well. The Rajasthani decor was quite a unique experience and the food was pretty good. Mamta in restaurant was always helpful when it came to our dietary needs and was always ready to go the extra mile. Deepak from the reception was an exceptional person as well, always greeted us warmly when he saw us and assisted with our room change on our check-in and super helpful throughout. I would like to highlight to the ***agement that you have great team at your property and they will do wonders for the guests visiting you. Regards, Abhay

What a pleasant stay in recent times the rooms are perfect the breakfast was awesome right from checkin to checkout Mr. Swapnil Chandorkar have took care for each and every single thing we definitely recommend this hotel to our friends family and colleagues

Amazing experience and exceptional service, chef Sushant catered to our custom food orders and really made our stay memorable, Laxmi guest relationship ***ager took care of all our stay requirements amazingly well and made us feel welcomed. Thanks to all staff members for excellent service throughout our stay. Looking forward to visiting again soon.

This place is a total disaster. Overpriced misleading pictures and unmaintained rooms . Calling this hotel 5 star is unacceptable. Cannot rely on the marriott brandname . The only good part about the stay was exceptional dinner prepared by chef Sushant and served by Pabitra in the restaurant.

The stay at Courtyard Marriott was amazingly awesome.. The property is located just adjacent to the Sahyadri ranges. Staff are very cordial and accommodative. Special mention to Pabitra from restaurant staff who was very accommodating to our needs.