Merrils Beach Resort II

Beau petit hôtel propre et bien situé, très bon service équipe dévouée et sympathique. Petit bémol nourriture répétitive même si délicieuse. Nous y retournerons

The clean up of the beach after the storm that left weeds and debris was swift. The staff did everything to make our stay a pleasure. It would be nice however if the hot water in the showers were more plentiful and not only at some times during the day.

Booked a reservation at Merrills II and as soon we arrived we were informed that our booking was moved to their sister resort, Vera. It was a total inconvenience and we weren’t happy about it. We finally got to the room and the room was clean but there was no comforter or blanket for us to use in case we wanted one. Also the shower had nowhere for us to sit our soaps on. Also, they don’t supply wash cloths on hand towels for you to wash up with, in which I thought was very weird. My husband and I enjoy the beach whenever we come to Negril and the beach was a bit of a disappointment due to the abundance of seaweed in the front of the resort. No one bothered to rake it. It was disappointing. The drinks were good, the food was not great and catered to Italian cusine, service provided was good and friendly. Overall, I won’t be returning to Merrills or Vera. It is just not the same as it used to be even for a lower priced all inclusive resort. Spend a little or a lot more and go to another resort. It’ll be worth it. Vacation should feel like vacation in every way.

I love how it's right in the middle of everything. My only complaint is the terrible mattress. I couldn't get a good night's sleep all week. The bed are only 5" thick

I stayed at Merrils 12/29/23-1/2/24. This was my 3rd time staying at the hotel. The hotel is dated and in need of upgrades but is in a great location on Seven Mile. Just steps from the beach. It's close to other restaurants and bars. Prime location which is why I wanted to stay here and bring in the new year. I also convinced my sister and good friend to stay here. The service is excellent in the restaurant and bar but the front desk is ice cold. My biggest complaint is that for the 3 days i had no hot water pressure. None. The luke warm water literally trickled out. We were moved from room 906 to 907 after complaining 3 times. Room 907 was almost as bad; luke warm water with no pressure. I took videos and showed the front desk what i was experiencing. After informing the front desk they told us it was a "outside" problem. It took 1 1/2 hrs for the water to come back on. By the end of the third day we finally had luke warm water pressure. I am sad to write this review and unfortunately will no longer patronize this hotel.

Property was great, Ms Barbara and Charlie are awesome. The main Chef was awesome, great customer service. He truly knows how to make a guess feel welcome and appreciated. Dining room needs proper training. Housekeeping was great.

Several of us reunite at Merrills annually and have a marvelous time. The resort is Jamaican owned and run with simple rustic rooms and typical Jamaican meals. I've stayed at Merrills 1 and 2 many times. I always have felt safe and comfortable. We did experience a Karen this trip who was in my opinion possibly impaired in some way. The concept of staying in a 5 star hotel as opposed to a 3 or 4 star was lost on her. She was rude to the owner almost daily and demanding and critical of the food offerings. If the menu is stating that they are serving wings during a meal that does not that you can be rude and demand chicken thighs. It was however entertaining which would be the complaint of the day. Hoping that she doesn't spoil another vacation I, for 1 will continue to frequent and enjoy all those who contribute to a marvelous escape to our likkle bit of Heaven. The chefs, the lifeguard, the bartenders, the cleaning and grounds crews, and the Grandisons have a faithful following in those of us who want simple, clean, chill accommodations so we can enjoy our friends and Jaimaca

The rooms themselves could use a little TLC but all in all, great location, good food, friendly staff. Nicely landscaped

DIDN'T GET THERE UNTIL OCT31 THE FLIGHT WAS DELAYED AND DIDN'T GET THERE. ALSO HAD TO PAY, ALSO HAD NO LUGGAGE OR PILLS FOR 2 DAYS. THE PLACE WAS NICE. BUT BAR RAN OUT OF COLA! NOT VERY GOOD CHOICES AT BAR. RAN OUT OF WATER PRESSURE, NO HOT WATER.