Hotel Classic Diplomat

Service was good, room not up to expectation

We have stayed here before. Service, Rooms and Breakfast good.

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It was very easy to get to the airport. Staff were very nice also. I’d stay there again.

We stayed here for one night after arriving in Delhi, we checked in at around 1am, and had no issues with check in. We had initially booked 3 rooms for 7 people but on the night added an additional room and they were able to accomodate. With traffic getting out of delhi airport, the hotel is around 30-40mins away by car. The room itself was clean, and the breakfast buffet was nice. The staff were all very friendly. There was hot water and AC worked. For the number of people we had and the price we paid we have no complaints. One thing to note, they mention parking is available, but parking is just outside the hotel, so I can imagine at times parking might be difficult as there is only enough space for a few cars.

Overall a good stay. We needed a place for about 5 hours and it served the purpose. The staff was overall very friendly. The front desk person seemed a little short on patience. The wifi is not enough for working. They gave us the password on two tiny pieces of paper but it was so faded that it took us a really long time to figure it out!

Ambience Cleanliness Responsive staff and prompt services Food taste good Main important closest to airport and even having heavy traffic you can reach airport in 40min otherwise 10min drive

Avoid if possible. The ladies at the Reception are arrogant and make it look like the guest is there to bother them. I had 2 male staff insisting to send me to my room even though I only had 1 bag just for the tips. The Hotel is by the main road and as such it is noisy. You can hear vehicles sounding their horns all the time. Breakfast was nothing write about......somewhat basic I would say. The wifi here is cumbersome. While the connectivity is good, you need to collect a coupon from the Reception. Once you step out of the Hotel, you need another code to access the Wifi.

no hot water - cold shower, no toliet water - toilet water only for one (first) flush only, dirty bed linen - already used and dirty (hair, stains); there was no dessert for dinner - they didn't add it;