Midtown Hotel New Orleans

The check in is smooth, the building is old but its just alittle bit uncomfortable because some of the beds are old and broken. This is just can to sleep for a day. We forgot the slipper of my wife and called the hotel right away and they found it and kept it for us for couple of hours. Kudos to the front desk.

staff member name Anthony is always courteous and polite I’ve stayed here several times over the years and he’s always professional

The staff was great in particular the one woman who was in the front desk most often was really excellent. Down fall the lighting and hair dryer and the fact the the shower was difficult to get hot but from my understanding this is just past of New Orleans

Staff was friendly and answered any questions we had. Was able to do an early check in which was a plus! Would def stay here again.

The location in New Orleans I actually did get checked into a room. It smelled very bad and the hot water did not work. It was freezing and unusable. I asked them to move rooms and they stated that the whole hotel had no hot water and it should be working in a couple of hours after that I left the hotel and came back. Then they stated that the hot water would not resume until the following evening so they also said we could leave with a full refund. You need this location as well asap and speak with the managers. You have the dates and times. This is unacceptable. We had to take an uber all the way to the Clarion and pay for a clean room with hot water. I want both of my refunds and the roundtrip transportation. Please escalate these matter asap.

The attendants at the property were so nice to me and made me feel at home, they helped me find things to do and places to eat at. I arrived at this venue extremely sad and they made my experience way better. My room was quiet and peaceful, the poolside was nice super clean and quiet. Anytime I needed to talk or help Ms. Carol was right there, everyone was really sweet.

Property had no hot water. I was instructed to let water run for max 45 minutes to warm up. It never did. I asked for refund but was moved rooms instead. The first room, door was broken so it wouldn’t lock. You could just open the door from outside without key card. Less than half the rooms were operational. Staff were more concerned about their personal conversations than actual work.

This hotel shouldn't be considered a Hotel. The hot water was not working. There's no heat. The TV was broken only showing half of the picture. No coffee maker, no fridge, microwave. Bed covers has cigarette burns. The carpet was so dirty and stained. This hotel is terrible not worth staying at.

This hotel was absolutely trash very unclean very unsafe service was terrible definitely not worth what I paid I’d like a refund room smelled liked cigarettes no towels in room no microwave no refrigerator