The Riverside House Hotel

Friendly staff Delicious breakfast Tv in the room was too small from the distance on the bed.

I love this propertty because it has so much history and has a lovely garden to the back of the building . Local shops and restaurants are withing walking distance.

Had the Hotel contacted me when I booked a room and told me there would be loud music playing until gone midnight, which was then replaced by the banging of the lift, I certainly would not have booked, The hotel is Eco Friendly due to the lack of working light bulbs,The furniture had more chips than McDonaldsThe room was supposedly the "Honeymoon suite" but I'm guessing the divorce rate locally had gone up after spending the night in this grubby, tatty overpriced room When I booked out the very non-professional staff member sat un his overcoat and scarf, didn't enquire how my stay was, only good point, the breakfast was good quality

No welcome on arrival. There was very short notice of a Christmas party so the night was very loud up until 12.30am. No acknowledgment on departure. The room was full of cobwebs on the ceiling and the breakfast room was very cold. The bed and pillows were also not that comfy. Overall the hotel was very tired.

The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.

Always stay here when I’m back at RAF Mildenhall. Great all around.

Great hotel. Amazing food and located perfectly for my work. This is my 4th visit this year with my 5th already booked...... No complaints from me just a thanks to the team for looking after me while I am with you.

Laura, the waitress, was wonderful, polite, helpful, courteous, pleasant.

Fairly basic accomodation and quite tired in places. We were in the honeymoon suite as we assumed that would be in a nice quiet area of the hotel but in fact it was between the lift and the main stairs so probably the noisiest location! Take earplugs. The breakfast was good.