MainStay Suites Newnan Atlanta South

My trip was on the weekend of 4th of July! Pretty busy! The hotel had a policy of just changing the towels and if the guest needs extra services like making the bed, cleaning the floor and the room (sand), the guest has to put a request. I don’t know if this is an year long policy or only on busy times but I like to have the full services all the time specially when the hotel is beach front and inevitable to have sand on clothes, towels and shoes. They did a good job with the entertainment for the kids. Plenty of activities at the pool. PS: the swimming pool is basically for the kids - no quite time for adults. Well, it’s July!!! The room was large (a bit old), and the view was incredible!

I never stayed at this motel. I tapped on the link for directions and was led out into the boonies of Georgia. Way out.

The staff was amazing, but the room was pretty filthy. It didn’t look like it had been cleaned very well.. but the staff made up for it, cause they were so amazing and helpful!

Clean property and environment. No service provided - I stayed for 3 nights but no trash removal or room cleaning

The staff was exceptionally friendly and helpful. Our room was clean and tidy, perfect spot after a long day of driving.

I didn't like that we had bed bugs and got bitten

I stayed 12 nights. Breakfast late 3 of 4 days. Room was dated and bath was a bit dirty. Internet was pretty good - 50MB. TV repeatedly failed to connect to cable services. Manager from South Carolina was unpleasant and did not know the room sizes - assigned me to a room of lesser size than other comparative rooms in the hotel while claiming it was the same. Housekeeping failed to arrive when scheduled. Parking is limited. I often visit Newnan. This hotel went from top to bottom of my list.

This was by far the worst experience ever. We waited 10 minutes in front of an empty front desk. The man finally came and was nice but obviously harried. He said he was in the back doing laundry. He checked us in. The room reeked of smoke, was dirty, and everything was worn. We went back downstairs (waited again) and told him of the smoke problem. He looked for another room, told us "sorry, we have nothing available" and promised that the manager would authorize a refund. We went down the road and stayed somewhere else. Now, we are fighting with our credit card company to get a refund. The manager denied our request and denied that anyone matching the description of the front desk clerk ever worked there. Stay away at all costs!

Beware!!! Housekeeping and management are very shady! I accidently left my Fitbit watch in the room when I checked out. I realized it the next day and called and asked if housekeeping found a watch left in the room. Fully aware that housekeeping cleans each room after each guest stay. I was hoping but I guess I wasn’t really surprised when I was told that no watch was found. I fully realized it was my fault for forgetting the watch but you would hope that housekeeping at a hotel would be decent enough to turn in items guest leave and that would be a priority enforced by hotel management, understanding that guest may occasionally leave things. So as a cautionary warning to future guests of this hotel, be sure you have all your possessions when you check out because, anything left by a guest is consider free items to the staff there.