"The hotel is very close to the beach in a tranquil area."

"We come here every year to celebrate our birthdays and we love it. But…..this year,when we opened the door to our room, we were met by a monkey sitting on the bed side table doing something very impromptu with his tackle . I shielded my wife’s eyes so she didn’t have to witness such a disturbing scene. After negotiating with the little critter,he left our room with no complaints but it did cost me 500 euros! We’ll be back! 👍"

"Место расположение очень осторожно, как новенькое. Внимание очень хорошее. Очень милое. Несколько минут от пляжа в машине, но вдали от шума."

"Мы обожаем этот апарт-отель и возвращаемся сюда снова и снова. Он предлагает великолепное соотношение цены и качества, а виды просто невероятные. Весь персонал просто замечательный, очень гостеприимный и отзывчивый, и, похоже, все они хорошо относятся друг к другу, что делает атмосферу очень дружелюбной. Мы не можем сказать о нём ничего плохого. Сью и Дональд"

"Lovely little Hostal in a quiet traditional village, San Jose is very close by and just a few minutes in the car and there are some beautiful surrounding areas. Hostal was clean but basic as you would expect, beds comfortable. Staff friendly and helpful. Ate lunch at the Mexican restaurant attached to Hostal and the food was really good. Wouldn’t recommend the breakfast as the options are limited."

"We had a wonderful stay. It is real tranquil in a beautiful rustic setting. The staff were terrific and catered to any need we had. The food was excellent too. Big spacious, interesting garden, lively pool and many private areas, little hideaways! We are already recommending it to family and friends as a place to go and unwind."

"У нас была замечательная неделя здесь, в феврале, оставаясь в Эль-Плазо, с собственной частной крышей террасы. Это очень особенный местный, так спокойный и так красивый. Каждую деталь в нашей комнате была задумана, от хорошего освещения на койках, до обильных кастрюлей пальто, с огромным душем с большим количеством горячей воды и супер-комфортной кровати. Юлия была полезной самим собой - ничего не было слишком много проблем, и она помогла нам с хорошими рекомендациями в понедельник и вторник вечером, когда в отеле не было ужина. У нас были отличные пикники, которые нам предоставили и наслаждались прогулкой по пустому и красивому пляжу вниз по вулканическим тропам. Я не могу рекомендовать этот отель достаточно высоко - он абсолютно исключительный. А с Самбаром в соседней деревне у вас тоже очень хорошее питание."

"Сказочный сайт, отличный шаг, на пляже, но бассейн-это фантастика. Служебный персонал действительно полезный. Подушки / туалеты / мыть все блестящее"

"My wife and I had great expectations for our holiday at Hotel Tio Kiki as it had been recommended by good friends. We arrived and were very impressed by the hotel, the location and the views of the sea from the hotel. We made our booking directly with the hotel and it turned out that the room we had booked - a double sea view room was not the room we had seen on the website and the room on offer was a bit cramped. Fortunately, the receptionist was able to offer the room be believed we had booked was in fact was designated as a suite for the 4 or the 6 nights at extra cost. We were delighted with this and we made good use of the facilities of the hotel. We were less impressed with the room that we were given for the last two nights of our stay. The transition from the suite to the room was not smooth as communications between the cleaning staff and the reception staff did not work out. We were left waiting for several hours to use our room and found it had been cleaned and was ready shortly after breakfast. When we mentioned this to the Director, Javier Altieri, that evening, he asked rather rudely if we were complaining. We said we were not complaining but thought it best to bring it to his attention. He replied that we should just accept that the hotel may not come up to our expectations....this hotel is by no means a bargain at E200+ per night in June. The room (no 14) we were given has an electrical switch box – and it was making a loud, irritating whizzing noise. As it was already quite late we went to bed but found it very difficult to sleep. It either meant turning off the electricity so no air conditioning or having the continuous whirring noise. The following day after a sleepless night, we asked if this could be repaired and Mr Altieri explained that a technician would be called and the problem would be solved. When we got back in the evening, the problem had not been solved. Mr Altieri came up to the room, at our insistence, to assess the problem and agreed that it was noisy . He added that a technician had come but we had put a 'no disturb sign on the door' which he later agreed was not true and that the technician would have to be called again, as it was now 7.30pm. We were rather irritated that the work had not been done properly and Mr Altieri suddenly got very angry with us. He shouted at us, saying “you have been complaining about everything since you arrived here”, "why can't you just enjoy your holiday" both statements certainly not true. He continued to shout us in a very unprofessional tone and walked off saying we would have to wait for the technician to come. After waiting for an hour, the technician had still not arrived. Mr Altieri had gone and the receptionist asked us to stay and wait. We said we found this unacceptable. We were not offered a new room, nor any recompense or given apologies for the previous sleepless night. Most upset, we paid our bill, packed our bags and left under a dark cloud. Mr Alti"