Отзывы об отеле Hi Hotel

Ответ от объекта размещения: Dear Ulf Lindgren,Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We understand your frustration regarding the breakfast situation. We would like to clarify that during check-in, our staff informed you that breakfast was available for an additional fee of 150 baht per person, as your room reservation did not include breakfast. At that time, you opted not to add breakfast to your booking.Therefore, when you arrived for breakfast the following morning, our staff reiterated the information provided at check-in, explaining that breakfast could still be purchased at the stated price.We regret any miscommunication or inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our communication and service to ensure a better experience for our guests in the future.   We appreciate you bringing this matter to our attention and hope to have the opportunity to welcome you back for a more enjoyable stay.   Sincerely,Hi Hotel

Ответ от объекта размещения: Thank you for your review, We glad to welcome you here :)If you have question about the room please ask us we stand by 24 hrs (electric outlets have turn on button first for your safety, kettle and microwave we do have in deluxe/grand deluxe room types if standard room you can also use at the lobby ^^

Ответ от объекта размещения: We're delighted to receive your review. It's fantastic to know you appreciated our room, staffs and amenities. The swimming pool is outside the building in the middle area of the hotel. Thank you for choosing Hi Hotel, and we look forward to seeing you again :)