Extended Stay America Suites - Charleston - Northwoods Blvd

I loved my room. I would book this place again.

Should I begin with the guy working on his engine in the middle of the night or the filthy carpets or the coffee cup rings all over the counter. Had to buy disinfectant at the Lowes next door to spray around room. Didn’t trust cleaning standards. A clear room is everything.

I'm really enjoying the hospitality. And the service is excellent. Thanks to Mark smalls and and staff.i would recommend that anyone stay and give it a try. I promise that you wouldn't be disappointed

The hotel promotes being pet friendly. Indeed they are to the expense of its guest. Dogs baking throughout the hotel till late at night and early in the morning. Not a place for a peaceful evening or sleep. Guests with pets, big or small, are spread throughout the hotel. This means there are no "pet free" "no barking" section in the hotel. In addition, the hotel does not have a "bred" exclusion list; verified by front office. This means guest are not safe from pitbulls walking in the narrow hallways as they pass by to their rooms. The other issue is the picture of the room on the company website does not match the actual room. The furniture is scratched and beat up; not classy. Definitely a "bait and switch" set up.

They have been charging me a weekly rate for 12 weeks and then came to say I was late and didn’t pay the right payment. So I was going to call the office to mark sure bc it was odd by that time someone ran my card for a week before I needed to pay and some odd number of back pay when I have been paying the same payment. No one called me about this they just ran my card that was on file for fun. I went to use my car at a store and got declined be he ran it for 879 and went into negative before I even get paid on the normal Friday so I guess he decided to go and take it without calling or asking if this was ok. This is a legal issue……..

Hands down the best hotel/extended stay place to stay at the costumer service is top notch and they're always on top of anything and everything you need from towels dishes to soap whatever you need the make sure to help get it for you. The rooms are super clean and very spacious the GM mark is very friendly and always ready to help out when he can. Brittany is a sweetheart southern girl who's super sweet and nice and willing to make sure she has you amenities for you rm no matter if she gotta stop and help wash dishes or laundry one heck of a gal Diamond is also another sweetheart always will to help with anything you need and makes sure your stay is the best. Arkez is one heck of a young man always on top of his job and makes sure you vist is the best and if u need anything for your room he's on top of it. So all in all this is one heck of a place to stay and I've definitely recommend to many of my friends and family to come stay here when they need a place to stay especially cause the beds and pillows are too notch comfortable.