Tru by Hilton Northlake Fort Worth

Our flight was cancelled due to storm in SoCal. Hotel was located in a great area easily accessible. Property was extremely clean and parking was easy. Easy check in. Room was clean with large very comfortable bed and large screen tv. Shower had good pressure. Breakfast had a good variety of items. Coffee was exceptional. Friendly staff. We loved the 12:00 check out. I would highly recommend this property. Met the GM at check out. Really nice staff.

The staff was absolutely amazing the receptionist was the most friendly and made us feel like at home.

Valerie was friendly and helpful, very knowledge about the area. Everything was great.

They have free coffee all day which was my favorite part. Also pool table was really nice.

Reception at front desk was quick, informative, and welcoming. Lobby is amazing with a pool table and cozy reading nooks. Flavored ice water, coffee and tea available. The rooms are clean and modern. Nice shower and amenities. The breakfast may be one of the best I’ve ever seen in a hotel. The property is safe and well lit. Many restaurants and gas stations within walking distance or a 5 min drive. Will definitely stay here again as I’m always passing through for business.

We needed a one night stay for a graduation. This hotel was everything we needed and it exceeded our expectations. Breakfast was available from 6a-9a, but they also had a snack bar with items that were free (cookies, coffee, hot cocoa, etc.) or for purchase (snacks, medicine, refreshments, alcohol, etc.). The room was super cozy. The TV in the room greeted us by name. All the amenities were great. The hotel was also just across the street from some fast food spots, a shopping center, and even a Buc-ee's. There were also 1-2 restaurants, but we didn't get to explore that. The only thing that wasn't great was we couldn't find any parking in the lot when we returned to the hotel for the night, but this was due to a large number of guests staying at the hotel for a wedding party. Other than that, everything and everyone was amazing and friendly.

The hotel is great. The parking on the other hand. We work and pull trailers. Never had an issue before. Front kept saying parking is for guest. I kind of thought I was a guest since I did pay for the night. They had one location for trailers, which it is longer so maybe one but we had 3. Had to make other arrangements to drop trailers at a different location. Not sure what people would do if they didn’t have that option. Probably will not stay here again because of that. No trailer no work no work can’t afford to stay anyway.

The check in process was ridiculous. We were provided constant excuses that they are still getting uses to a new system. It was clear that the manager came up and saw the front desk associate having trouble- she fixed one screen and then helped the next guest check in while our associate needed to start over with the check in process for 3 rooms. 1 of the rooms we thought we checked into the Hilton app was still dirty at 2pm so there was the added confusion was still dirty with the scarce parking lot from Friday night ( from our family member's view who checked in the night before). The room is too small for all the furniture- we had to keep moving the desk chair to get to the other side of the bed. I don't see that we would choose this hotel site again.

First time here and me and my boyfriend loved it, will be staring here again. Staff was super friendly and nice, room was very clean and comfortable.