During my recent stay , I was pleased by the customer service. Staff were friendly and accommodating.
Cleanliness and maintenance were also highlights of my stay. The room and bathroom were impeccably clean, and the facilities were well-maintained.
In terms of accommodations, while the beds were only moderately comfortable, I found the room to be spacious and well-appointed, providing a comfortable retreat after a day of exploring the city.
The hotel's location (Matsuyamachi Station is 10 min. walk away.) was perfect, situated in the heart of Osaka and within easy reach of metro stations, making it convenient to explore the city's attractions.
Check-in was a breeze, thanks to the efficient and friendly staff. However, it's important to note that check-out is strictly at 10:00 AM, with charges applied for late departures.
Facilities at the hotel were generally satisfactory, with a 24-hour open kitchen providing everything necessary for cooking and common area.
Attention to Detail: While the room amenities were generally satisfactory, there were notable opportunities for improvement in terms of attention to detail. Specifically, the inclusion of a portable clothes rack and additional wall hangers would enhance the functionality and convenience of the room for guests. However, it is worth acknowledging the presence of an air cleaner in the room, which was appreciated.
Overall, considering the value for money, especially for those with more modest expectations, my stay at the hotel in &and Hostel Shinsaibashi East was enjoyable and satisfactory.
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