Fuji Marriott Hotel Lake Yamanaka

The hotel location is remote. Dinner had to be pre-booked which we were not aware of, and told was full when we checked in. Front desk staff was helpful and helped us find a local restaurant for specialty Unagi meal. We drove about an hour & half round trip for dinner. The onsen is clean, has outdoor and indoor. In my opinion, room is overpriced given its remote location.

Great service, good food, good service Sad part is we cannot get our membership points if we dont book the room directly from Marriott website.

Everything perfect 🥰

We are family travelers with 2 young kids and booked the tatami room, however when we reached, we found the tatami room is not the normal tatami style with traditional futons. In website, it’s indicated as “Tatami room (Dog Friendly)”, we thought it’s just a tatami room, but it’s actually the room is dedicated for those bring dogs, so the information in website is a little bit misleading. There is a dog cage in the room and it’s not able to remove. We booked for 4 pax, only one bedsheet was found in the room, and we have to set up the futons by ourselves, which is not convenient for foreigners. We feedback to the staff on day 1, after that, they immediately attended to our issues. Here we would like to specially thank Mr. Shekhar Bhandari. He is patient and nice. He helped us change the room on day 2 when available. On day 2, he also provided us a free drinks during dinner. The food has a few selections. The staff here are polite. Overall, we are satisfied with the service.

Great hotel!! Would love to come back again one day.

Spacious room and staff very helpful.

Super nice hotel to enjoy with family. But the location of the hotel is a bit far away, better to rent a car to go.

Room bed is too small…! Restaurant foods just acceptable.

酒店位於河口湖，離湖有點距離，不過酒店環境很好。房間很大，有點冷，我要了個取暖器很快送來，服務很好。晚餐是自助的，主菜單點，其他自助，自助的東西有點少。早餐不錯，房間就能看到富士山。