Otaru Kourakuen

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a "3 star" hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

We are suuuuuper satisfied with this ryokan. The staff were so nice and helpful. They picked us up at the JR station in heavy snow and greeted us with warm tea at the entrance. :) The dinner and breakfast were perfect and we had a wonderful time at the private onsen! Would definitely recommend to anyone.

Google map GPS direct me to go to the back door of the hotel and there is no light and signage to show. Suggest hotel management to put a signage and direction to guide customers how to access to the front door.

just perfect

Very kind and nice host. The room was very cozy and dinner was great.

Wonderful experience. Nice food and service, it really worths!

L'endroit est absolument somptueux et féerique ! Nous y sommes allée en mars, un groupe de trois amies, et c'était magique. La chambre était parfaite, le service excellent. Les personnes étaient si gentilles. Le bain chaud privé est vraiment un plus. Nous avons passé une incroyable soirée. Le repas est bon, les produits de qualité même si nous n'avons pas tout mangé car certaines choses étaient très étranges pour notre palais de françaises. Merci également à la masseuse ! Merci à tous et toutes !

완벽한 숙소였습니다 눈이 많이 오는 날 방문하였는데 정말 아름다웠어요! 짐도 전부 방으로 옮겨주시고 식사도 맛있었습니다 예약이 늦어 개인 료칸이 있는 방은 예약하지 못했지만 대욕탕 오전 오후로 남여 사용 욕탕이 바뀌어서 둘 다 가봤는데 너무 좋아요

房間很大，服務非常好，車子剛看到酒店大門，服務員就開始鞠躬了，一進大堂，都跪着迎接！滿房當天，但人流一點也不擁擠，大堂吧全部免費，雪景超級美！帶私湯的房間是複式的，二樓是露天温泉、一樓房間，整套的pola洗漱和護膚都有！公共温泉泡完還有雪糕可以吃！晚餐和早餐也很豐富