Hampton Inn Gaylord

Tap water was yellow, pillows were uncomfortable, and the breakfast “scrambled” eggs were bad. Everything else was very nice!

Friendliness of staff , and accessibility. The bathroom in our room needed a better cleaning , one of the queen beds had sand at the foot of the bed (under the covers .)

Bedding had a huge brown stain on it. Surface mold on the ceiling in the shower area. Very dusty, floors not been swept or moped. Mini fridge was dirty.

Property was not updated Breakfast was coffee cereal Pool was not great For the money i will not be going there again

We travel a lot with a motorcoach tour group. We are picked up in ***lord and we always choose this hotel although there are plenty of other options. Staff is the primary reason we choose this one.

The check in girl with the tattooed arms was unfriendly and didn't tell people where the elevator was or how to get to their rooms. Very bad attitude. There was another girl at the desk later who was friendly and helpful. Rooms were not very clean, rented four rooms and all need to be recaulked in the shower / tub areas and a detail cleaning performed. The breakfast was great!! lots of room for guests.

Excellent location. Staff was very friendly and efficient ! Breakfast was good too !

The area right where you check in is so plain and needs an update. When we checked in at 3:00 pm, it was cold and rainy. There was NO hot water for hot chocolate. In the morning, on a Sunday with an hour left for breakfast, there was no oatmeal left. My husband asked and the attendant said “she would see what she could do”. Well what she did was nothing. How do you not have oatmeal on a Sunday an hour before the breakfast ends? That’s unacceptable, especially when there were all no hot meat offerings. Definitely disappointed.

The carpet was abysmally dirty there were q-tips all over the floor left over from the previous occupant. I'm not sure the room was even cleaned prior to our arrival