Lord Elgin Hotel

The room smelled bad. Kind of like a locker room would smell like or maybe like wet carpet. You get used to the smell after time but it's bothersome walking into your room after a long day and your initial reaction is to hold your breath.

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For being a family weekend this hotel is not family friendly. The majority of its guests and employees were not friendly with children. Aside from the cleaning ladies and our server at the restaurant who were very friendly. We had multiple noise complaints. The walls must be paper thin because even just talking people complained. We have small children so it was never late at night and it wasn’t early morning either. Overall the kids were well behaved and respectful so it was ridiculous. We would never stay here with children again.

Centrally located. Smaller rooms but well kept, clean and comfortable. Had a nice view but smaller window

Great location for winterlude activities! Great pool as well for the kids! Staff very friendly and helpful!

The staff were incredibly friendly and accommodating. They shared lots of information about what was happening around the city for us to partake. Will always stay at the Lord Elgin when visiting Ottawa!

So loud. This place was so loud. Flushing toilets in other rooms sounded like avalanches. As a base reference point.

Beautiful Historic Hotel across from Confederation Park. Staff very professional and nice. Delicious food and good prices in restaurant. Room 730 was Clean, very small and oddly shaped. Bed was somewhat facing door and lights from hallway very bright while trying to sleep. Bed comfortable. I would stay here again, I would ask for a different room

The hotel is located in the heart of downtown Ottawa, so it is walking distance to virtually all major attractions and lively streets. The hotel itself is historic and the rooms appear to be recently renovated, however we found it lacked a bit of personality and felt a lot like any other generic hotel room. The bed was comfortable but the pillows were unfortunately not. Perhaps it is the older building, but the walls were very thin and we were woken up a number of times by people conversing in the halls and slamming doors. The valet service was quick and accommodating. Overall, it was alright but I would prefer to stay at one of the city’s boutique hotels next time for basically the same price.