Hotel Club Hanane

Lovely setting. Very clean. Lovely pool area with a nice bar. Restaurant nice and you can sit outside next to the pool and eat your breakfast. Rooms a good size with opening doors with a balcony ledge. Fridge was welcome and air conditioning. Good value for money. Breakfast was nice enough.

On our trip through Morocco, this was by farthe worst of 9 hotels. The only one where we did not get a welcome drink neither water on the room. (In all the other hotels we got at least one of these things and most of the time even both. Prices in restaurant were much to high; even our bill was not correct. Afterwards, we even saw that the prices on the tables were not the same as the prices the barkeepers use. Is the management treating? We gave our traveling agent the advice not to work with this hotel any more.

We were stuck because of snow and flood on the way to Marrakesh and found this hotel. The hotel itself is nice and spacious but needs TLC and feels that time has stopped since it was built, and nothing has happened since then. Rooms are spacious and decorated nicely but need looking after and proper cleaning. The AC doesn't work and if starts full of dust which is enough to give you allergy or chest infection. The water in the taps when started was completely yellow and muddy probably not being used in long time. No lift, so if you have luggage then it is hard.It was freezing and the heating didn't work. Although there were extra blankets, they were full of dust. Breakfast was good with fresh bread and omelette to order. Staff seems overwhelmed and not always responsive but they were nice and professional. Overall nice building but needs overhaul and update of facilities

Fantastic hotel located nearby Ouarzazate center and 5 minutes away from the airport. The suite is spacious, clean and has a nice traditional Moroccan decoration. Enjoyable sitting by the pool area where the restaurant and a nice bar are located. Breakfast was very satisfying with a variety of choices. The overall staff is extremely respectful, professional and very welcoming. Thanks to Aicha at the reservations and to all employees and managers. I will definitely recommend and hopefully come back soon.

Al entrar parece que va a ser estupendo, pero para nada! Escaleras hasta para ir a la recepción del hotel, las cuales están viejas y sucias de no haber pasado un trapo en años. Al llegar habia un botellin de cerveza en un tramo de escaleras y allí siguió dirante los 2 días que pasamos allí. Las habitaciones desfasadas, con tollas y sabanas roidas. Techo de la habitación con humedades, neveras rotas o sin ellas, la TV no funcionaba. Baños que perdian agua por el WC. La habitacion de unas compañeras no tenia luz (no sabemos si rota o varias bombillas fundidas) pidieron cambio de habitación y la persona de recepción fue muy desgradable y les cambiaron a un hab. peor aún. La piscina con agua sucia y azulejos rotos. El buffet escaso, no habia cubiertos ni servilletas, la mesa tenia migas de pan de los anteriores comensales y el camarero, con la mano, las tiró al suelo y listo. Si se acababa algo del buffet no reponian. Un desastre.

Séjour très agréable, l’hôtel est très bien placé pour visiter la ville, environ 10mn à pied du souk et de la kasbah. Le personnel très agréable et disponible. Le plus de l’hôtel : la piscine et le bar idéal pour les apéros et les soirées entre amis…très belle découverte simple et authentique …tajines et couscous délicieux 😋 Je recommande

Les chambres sont très grandes, les repas excellents , le personnel est chaleureux et disponible. Les espaces extérieurs sont top et propices aux apéros entre amis. Les piscines disponibles à toute heure. L’ambiance est familiale et décontractée. C’était top 👍

Très bon hôtel bien placé, équipe sympathique et très disponible , piscine agréable, les chambres sont grandes, le spa est génial avec des massages au top, cet hôtel est à recommander pour tous type de voyage, touristique ou professionnel,

Très bon séjour beaucoup de bienveillance de la part du personnel qui est à notre écoute pour régler les petits problèmes et un grand merci pour une cuisine juste excellente Un goût de reviens-y… d ailleurs c est prévu pour l année prochaine.