Arsela Hotel Pangkalan Bun

The room is big and clean the green garden is nice

Nice relaxed hotel. Big rooms. Well-appointed breakfast. Nice grounds. 2nd floor has no elevator so you have to climb.

I informed with quite an advance(4 days) that finally I couldn't enjoy my reservation (flight changed by the airline) and I asked them to cancel the night, but they refused. Of course the booking policy was not refundable but I would have appreciated their consideration and having back my money. I warned in advance, I asked kindly, but no way. Well, it wasn't their obligation but it wasn't so difficult.

Overall oke.

Das Hotel liegt nicht im Zentrum von Pangkalan Bun, ist aber ein guter Ausgangspunkt für verschiedene Aktivitäten. Das Frühstück ist Umfangreich und im Restaurant kann man Abends gut essen. Der große Garten lädt zum Verweilen ein. Das Zimmer könnte einen frischen Anstrich vertragen. Es war nicht gerade sauber, roch ein wenig nach Schimmel, der Spiegel sollte erneuert werden. Das Personal war freundlich und auf Nachfrage wurde auch die Bettdecke bezogen.

環境原生態

We ended up having to stay in Pangkalan Bun unexpectedly when our flight was cancelled. We booked this hotel at the last minute. The staff were very nice and the facilities good. My only complaint would be that it is a fairly long walk to get to the main part of town where the “sites” are. A short drive, so if you prefer that, the location is fine, but if you like to walk, pick something a little closer to the water.

Worst hotel ever!! Came here while the whole hotel was hired to dozens of children for a singing contest, so we barely got any sleep!! They would not enforce any silent times at all, no consideration to other guests whatsoever. No reasoning, no other room available, only possibility to cancel while standing there at 5pm. Room was crappy and worn out, everything stained. Does not look like the pictures at all. Smallest towels to shower with ever. Breakfast was horrible, only Indonesian buffet which was clearly standing there for hours with the lids open. Asking for food poisoning! No proper restaurants close. Would definately not recommend!

This is great value for money the night before of after your experience in the Borneo jungle. The rooms are clean and comfortable and the staff is friendly. The hotel has a nice garden in which you can enjoy your breakfast. There is an omelet station in the garden, but apart from that, breakfast options are few. Breakfast is ok, but nothing to write home about. We had dinner at restaurant and we had no complaints. This hotel is the best hotel on the "right" side of town, i.e. close to the airport and Kumai, from where the kelotok boats depart. Picking another hotel would add more time to your transfer (even if it may still be the standard price of IDR 70k).