Hosteria Pampallacta

TV was not working. There was no towels so I had to ask for them. I never received hand towells.

The welcoming was kind of chaotic. They just took us to the room and did not explain how the place works. We came back again to ask. There are 4 pools (1 cold and 3 warm pools). The cabins are located around one pool. Since there is music playing and people talking, the cabins are quite loud.

Only one towl per person which you use for the baths and the shower and in the room is no hock where you can hang them to dry. Also no towl for the face, so better to bring own ones. The shower doesn't get really warm. The staff is only one person speaking English, the others try not to be seen by you. Nobody shows you the baths and everyone gives you a different closing time. Sad that they can't tell anything about the area and send you to a information station.

The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again

This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!

Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget

Amazing service! The owner went above and beyond, even drawing a map for us for an outing.

There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.

The property looks modest from the outside, but is actually quite charming. The food in the restaurant is terrific, the beds are comfortable, and the staff . . . they are just the best. We were in Ecuador during a series of protests that shut down most of the country's highways. We couldn't get back to Quito and for a while it looked at though we might not be able to get to the airport. Pablo and the other members of the staff were calm, kind, and super helpful. They made sure we were comfortable, showed us where to hike, fed us well, and helped organize our transport back to the airport. God bless them! The Hosteria Pampallacta is a 5-minute walk from the larger Termas Papallacta. Those pools are delightful and worth the time and entry fee. The Termas Papallacta Hotel is beautiful, but we found the Hosteria more homey and quaint -- especially for half the price of the more expensive resort. And the area around Papallacta is simply stunning.