Alba Opera Hotel

Terrible customer experience! Property was very inflexible to accommodate for a stolen passport situation. Requested to delay the stay a few days while passport was renovated and they refused, claiming that I was discriminating them for being a small and independent hotel. I will not book again this property in the future due to lack of understanding, slow response of customer service (manager is unreachable most of the time), and aggressive responses.

Alba opera hotel is a small boutique hotel with a beautiful Parisian decor and very vintage looking. Super cool lobby with fun wall decors and the tiniest elevator. Adorable!! i booked a room for one traveler( female) my room was super tiny but the cutest!! I’m very picky snd always travel with my own pillowcase and towels but no need, everything is very neat and clean. The pillow was very soft that’s my only complaint, Other than that everything else was wonderful! Also, thank you to the young lady at the reception desk in the morning both on 1/4 and 1/5, very friendly, sweet and knowledgeable. Thank you for everything, I absolutely enjoyed my stay at your hotel :)

In a small cul de sac off a quiet road, but close to various metro stations and centrally located. Rooms were characterful and ours on the 6th floor was very spacious. There is an old school lift that may not suit some, although it worked just fine for us. Staff are friendly.

Wonderful location. Very large hotel rooms by European standards. Very cool vibe as well.

Furniture, carpet, walls are extremely used and threadbare

Over all the hotel is very good and the staff are friendly. But the last night we stay the kids upstairs were running and yelling until 2 AM.

beautiful hotel in a fantastic location. walking distance from gare du nord where the eurostar came in and walking distance to mon**atre with lots of great cafes and shops close by. the hotel has a great stylised interior with a quaint small old-fashioned lift to the 4th floor - we stayed in room 41 - 2 adults and 2 kids. and we’re really comfortable. staff were helpful. the area is very quiet and calm and a welcome respite from the hustle of Paris.

For my first trip to Paris, my husband and I wanted to stay in a unique boutique hotel with character rather than a chain hotel. Based on cost and availability, the Alba Opera fulfilled the brief. The GOOD: Staff was cordial and accommodating. The room was sizable compared to our experiences in European boutique hotels (our room featured a main bedroom, side room with a twin bed and sitting area, and a small balcony). Parisian features--balcony, decor, and tiny elevator--were charming, and cheeky. The bed was very comfortable. The huge bathroom was updated with surprisingly modern subway tile. The BAD: The room's dark, rich color palette was great during the day when natural light was prevalent, but difficult at night when combined with the dim lighting. While we appreciated the wabi sabi decor, the room furniture was very worn and dilapidated--and not in a shabby chic way. The small cabinet had missing knobs and trim, the paint and wallpaper were peeling. The hotel could really use a refresh. The room was dirty; old pizza crust and hair found in the dresser drawer. The plastic cups were dirty and unusable. Lighting did not work consistently. There was no iron or steamer in the room, which meant a daily unkempt trot downstairs to borrow one (which worked intermittently). Hairdryers were provided, so why not small irons? Overall ok, but I will not stay here again. Rating of 6 out of 10.

I stayed for 8 nights in room 34. The room was spacious and had a lovely view of the street. The hotel was quiet and close to Rue des Martyrs with lots of cafes and shops and the metro. The staff were very welcoming. The hotel has a quirky, tiny elevator which is all part of the experience. The hotel is full of character. The downside was there was no fridge in the room but I got by and no AC but I was provided with a fan which made my stay comfortable. The hotel is also close to Mon**artre.