Extended Stay America Select Suites - Wilkes - Barre - Scranton

It was very clean

Staff greeted us and were willing to help with what ever we needed. Pet friendly. Room was clean and cozy. Had everything you needed in the kitchen. A nice place to stay on a trip that is more than a day or 2.

Check in was great, the rug could have been cleaner, and the heater unit made a lot of noise.

In an effort to keep this fair and honest, let me start off by saying my preferences are hotels that are inviting, that smell good, that are clean, so when you stumble into them after working a 12 hour shift, they are pleasant and make you want to just shower and pass out. My first experience with this Extended Stay was foul odors when walking in, the place just smelled old and dirty. I get into the elevator and it smells like moth balls. I get off the elevator to walk to my room and the various odors from people that are cooking or have cooked recently floods the hallway, so right away my nose wants to jump off my face and run away. Tired, I just ignore it and go to my room to shower and sleep. Shortly after falling asleep I awaken to the sound of the noisy elevator equipment, which ran non-stop all night, waking me up over and over. On top of that, everytime someone in a room next to me would talk, cough, etc… I could hear it like they were in my room, so poor sound proofing. On top of it all the place seems hellbent on making people paranoid. All over the place there are signs that say, you are being recorded on CCTV to help prosecute criminal activity, some of these signs have hilarious misspellings by the way. I would walk passed the front desk, there was one lady who would just stare at me, I know I’m cute but at least say hi. Overall, not my cup of tea. If your nose doesn’t work and you can sleep through anything, you might like it.

Room had nothing like utensils and coffee maker etc as advertised on website, really terrible

The manager was very kind and handled my request perfectly.

It was convenient

Hotel was comfortable but a little run down. Breakfast was a grab and go but did not offer plain milf or unsweet Cream for diabetics.

This hotel is old. The hallways smelled like mothballs the smell was so strong we started coughing. The rooms looked like they were still in the 90s. Our TV has mysterious stains on it as did some of the furniture. The sheets never stayed on the bed. To top it all off there was no AC in the bedroom. like WHAT! For an long stay hotel there were no utensils or dishes in the rooms. Not even a coffee maker. Everything had to be checked out from the front desk. No more Extended Stay Americas for us. Left a day early