Maya Villa Condo Hotel and Beachclub

First time in this area. Hotel was great- pool is very chilly in December- but rooftop was Excellent! lots of room -hottub- a little worn- needs a facelift- but worked ok. Staff did not clean hottub itself very well - Again- laid out in peaceful bliss on rooftop- all a quiet sanctuary! Would stay again. Hope they fix the Thatch roof - couldn't use kitchen terrace due to the debris falling there- but inside was spotless and awesome and comfortable!!!

The condo was great! Beautiful property as well. Very close to the beach and shopping district. Quite a strong sewage smell off and on throughout the day in the condo itself but had experienced that through our stay in different properties

Place is fantastic, staff amazing and the location is near everything. Recommend staying here we will be back.

We had a fantastic stay! Our apar**ent was clean and very comfortable - everything you might need to enjoy your vacation. The service was also excellent and all questions answered swiftly. I recommend to everyone looking for a great spot close to the beach and party area at the same time.

Property is a great location, quiet street and at first look presents beautifully. Access to a very nice gym is terrific. All items for kitchen are available. Towels are available a half block away. But our unit was in perpetual shade and smells like mildew. All clothes in the closets and drawers will smell after a short stay. The condo had scented plug-ins but more were needed to combat the smell. There is no sunlight so after it rains, there is a puddle on the small terrace that never dried. We all got many mosquito bites. There was also a sulfur/sewage smell that would fill the condo several times a day. Truly awful. The pool is tiny as is the hot tub (warm tub). Always in shade. Closest beach is a bit away as the one at the end of the block is a fishing area with boats. We took 2 teenagers on this trip and leaned the hard way that we would have been much better off at an all inclusive with a pool. Not having access to a sunny pool or terrace and beach being a bit away was not ideal. 5th street gets old very quickly if you stay more than a few days. Overall I would not recommend this property or Playa del Carmen without an all inclusive type stay if you are traveling with any kids.

The Maya Villa condo and beach club was overall fine for our family of four. We appreciated having the space and three beds for my teenage kids and me and my husband. The kitchen was helpful and we liked having filtered water available. Unfortunately, the dishwasher was broken our entire stay even after maintenance was called which made washing dishes annoying while on vacation. The other issues were having limited hot water and the smell of mold and sewage especially after showering and the entire unit smelled and there were no windows so we could not get the smell out. Our friends had a constant smell of mold in their unit and we heard that another unit had issues with flushing their toilet. The air conditioning and ceiling fans were nice and we like the balcony. The couches were very uncomfortable which was a disappoin**ent since our friends were next door and we wanted to hang out socially more. We were also unhappy there was no real place to sit by the small pool and could not use the bigger pool at the sister hotel a few doors down. We did however really enjoy having access to The Gym and used it almost every day. We appreciated having fresh beach towels and towels in the unit, but otherwise found the front desk staff to not be very helpful. The maids were very friendly and helpful.

Amazing stay. The street is in club street so at night it can be noisy. Other than that... great stay

The hotel was good, but they have several buildings and you cannot use other facilities such as pool which you can see the ********** app pictures. That is disappointing since I was planning use the pool.

The concierge was awesome his name starts with an I. I would hate to mispell his name but he was always available and very willing to assist. Also see ask him about Pedro. Trust me, he will get you the best deals on any of the attractions near by or far away. They both went the extra mile to make sure we enjoyed our stay...