Neat Hotel Avenida

I been to Ponta Delgada Azores few time, first time stayed at Neat Hotel Avenida the location was great and convenient at the centre of downtown! I checked in very late and the reception staff excellent friendly, room is clean, near by have a lot cafe’s and restaurants! I will come back to stay here again, obrigada

Nice hotel

Good location and staffs are friendly and helpful

I had very good time with your kindness. Thankyou so much all of employees :)

Genial

I had asked the front desk if they could give me a price for early check in without the breakfast, the answer was NO. No flexability on the front desk part even though I know as a frequent traveller there is ALWAYS room for flexability if the hotel is not fully booked. I get that they wanted to make maximum amount of money, but I find it really POOR CUSTOMER SERVICE when I know the hotel was not full. I will never ever stay here again and your customer service agent just ignored me. I asked her twice, I'm diabetic have medical conditions and found the service to be not up to par of your other hotels, I've stayed at the Marina Atlantico. Yes, you pay more money but still the service should be the same. Very disappointed. Jenny

Great central location, lovely hotel and the staff is just the best I have ever encountered.

Very good location, clean, comfortable. Front desk staff was friendly and helpful. No tea/ coffee making equipment in the room.

Neat Hotel is in a great location close to all amenities. Just disappointed it didn't have a fridge in room.