Campanile Pontarlier

Des insectes un peut partout, la douche difficilement réglable en température tellement les tuyaux sont usés, la couette tachée, la porte de salle de bain qui ne ferme pas, et pas dormi de la nuit a cause d’un couple qui hurlais , et aucune insonorisation ! 70€ cher payé pour pas dormir.

Hôtel classique, plutôt calme. Parfait pour une étape avant d’arriver en suisse

Campanile un peu vieillissant mais calme et propre , personnel disponible

Service très correct chambre très propre

This is a really poor hotel. The first room we were given - for two people - had no door on the bathroom/toilet. We were given an adjacent room, but had to move all our stuff, as we had unpacked somewhat before we found the door missing. The rooms are small and lack comfort. Double beds are so close to the wall on one side, that it is difficult to get in and out of bed. The water wouldn't stay in the bath, no matter what we did with the plug, and the shower screen was broken. The exterior of the hotel is downright scruffy. There was no evening meal in the restaurant - because it was the weekend. This was not indicated on the website. Breakfast was an absolute scrum. There were nowhere near enough staff so tables were not being cleared, and the buffet was not replenished. Breakfast staff doubled up on reception, so the phone went unanswered, and clients had to wait to sort problems with bills. It was frankly a disgrace. The evening receptionist was pleasant and welcoming, but most of the problems were outside her control. Avoid this hotel.

Lovely room, very clean and well arranged and the bed was really comfortable. The staff were very helpful and friendly. If I come back to Pontarlier I will definately use this hôtel again. I didn't eat in the restaurant but it was also very clean and people seemed to be enjoying their meals. Thank you!

Just needed a bed for the night to break up a long car journey. The property was tired and the room very basic for an Hotel chain claiming 3 stars

High Swiss standards but at French price.

The location was easy to access from the highway.