Гость
24 апреля 2023 г.
On arrival (a Sunday lunchtime 1.30pm) we had to phone as no one was at the property. First number we called, they said call the other number this is my day off! 2nd answer said he'd be there in 10 mins, 20 mins later he arrived. Most miserable man, not how you want to start the holiday, it took so long for him to find & fill in paper work, pay for safe & be given keys, all the while he's huffing and puffing because we'd obviously disturbed his afternoon. When we opened our apartment door the smell hit us. It was awful, musty dirty no kettle ( these are self catering remember!) I went back down to reception and asked if it was possible to be moved to clean apartment as this one smelled so bad he came up to room looked around and said what's the problem? When I asked could he not smell it, & where is the kettle he just shrugged and pulled a face. So we eventually got moved next door to a slightly fresher cleaner apartment with a kettle. The towels were awful thin old and smelt musty as soon as used (couldn't ask for clean as he'd left) so I had to hand wash them before we could use them. No clean bed linen in the 7 night stay, towels changed once & again I had to wash them. Only good thing was the cleaners came in most days. Cleaned to an OK standard, but the rooms could really do with a deep clean. As for recently being particially renovated in 2021 (quoting love holidays) I don't call areas of wood effect panels with lighting to lounge & bedroom an update that's just decor, the bathroom & kitchen facilities and furniture are clearly from the 90s (as a resident in in Puerto Rico in the late 90s, we lived in many almost identical apartments) The location is OK if you want level walk to beach & commercial centre. The beds we're comfortable. But that's the only good thing to say. I know "you get what you pay for" and this was a reasonably priced holiday, but have paid less for much better accommodation.
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