Secrets Vallarta Bay

Hotel was really nice. Only a few things I didn’t like being able to hear crying children from Hotel next door. There was One rude front desk gentleman. Wanted to eat Sushi one day during the week but it was closed.

This was our 4th stay at a Secrets resort in 6 years. Our first time at PVR. The property is nice but is showing its age. i.e. peeling paint on the shower ceiling, sinks don’t drain well, a/c system loud. We have also noticed that since Hyatt bought Secrets some amenities have been eliminated. Small stuff but noticeable at what is supposed to be a 5 star property. Staff was excellent. Very friendly and professional. Property had weddings or large group events some of the evenings with loud music playing well past midnight. While the resort was nice and we enjoyed our stay we will look to stay at a different chain next year.

This was our first trip to Puerto Vallarta and first trip to a Secrets resort, we will definitely be back to both.

Seems like there were a lot of things broken of not working Items at the spa in the hydro therapy room. Outdoor jacuzzi to our master suite (which we paid an extra $1400) for was smoking and smelled like it was going to catch on fire. Overall it was not a pleasant experience.

This is a property that is in need of a facelift. It is now owned by Hyatt. This facelift will happen. We had wonderful service the first 2 days of our 4 day stay. The last 2 days not so good. It was overcast the third day which made the outside wait staff bunch together and not move. We only had 2 drinks all afternoon. The restaurants on the Secrets side are fine. Limited menu. We tried the ones on the Dream’s side. Food was definitely not up to high standards. Need more on Secrets side with higher level service. Was a good stay. Will wait until the upgrades are done to return.

We stayed at secret akumal twice and first time at PV location. Overall, the staff and property were great. Local area clean and walkable to shops. Some unfortunate items from our perspective: Vendors are allowed to approach guests at the beach and they do constantly; makes beach unenjoyable; you literally won’t finish a five minute conversation without being in rupted being asked if you want to buy a hat or a blanket; Entertainment compared to other secrets locations like the one mention that have a Polynesian theater was not as good. Less relaxing overall but might be for you - a lot of loud music and more rowdy guests; would’ve like it more when I was 28;

We just stayed a week and it was awesome! Hotel staff were very accommodating and the food is delicious. Only thing is the pools are a little murky. But our server by the pool, Junior, was amazing! Highly recommend and will be back!

Great place. Fun people. All inclusive was very nice. Food was great. Service was great. It was a top notch resort.

We really enjoyed our stay at this property The food was excellent, and lots of fun activities to do around the property. Would definitely return here in the new future