Hotel Dreams de Los Volcanes - Puerto Varas

In a perfect location with a view of the volcano out of this world We get a huge room. With all the comforts The breakfast was good and the staff was always available with a smile in their faces The only detail is the hotel infrastructure need some care. Little wear and tear. That not reduce the experience but certain could keep the in top form

Just finished 6 nights at this lakefront property. The views are stunning! The hotel itself has seen better days and it was probably considered very modern in the 90’s. Nowadays it is just OK on many levels. - lack of power sources in the room is a problem - no coffee/tea in the room is unacceptable - the perfume/room spray used throughout the hotel is awful, too strong and made me sick during my stay - the spa is a very sad looking area of the property (major upgrades are required) - basic english needs to be taught to employees to prevent them being intimidated by foreigners (if you want to attract international customers) - buffet food was basic, uninteresting and very repetitive - single-use plastic is a concern in this hotel…..the management needs to start thinking GREEN. We would not return to this hotel unless the management took drastic actions.

MUY DETERIORADO EL HOTEL, PISCINA Y ACCESORIOS BATAS VIEJAS, SAUNA HUMEDO SIN FUNCIONAR, FALTA DE PINTURA CABLERS SUJELTOS , BALDOSAS ROTA ATENCION EN RESTAURANT SIN PERSONAL Y UNA SOLA PERSONA PARA 21 PASAJEROS QUE HABIAN CENANDO

All the installation and people are very good with very kind attention. Very confortable and nice view of the Llanquihue Lake and the main coast street. Good parking and free internet service, and nice room

We were very happy with the kindness of the service and the welcoming atmosphere of the place. It’s location and amenities also could not have been better. Lake view, very spacious balcony and room, delicious breakfast.

Phenomenal location

Maravillosa habitación y servicio. Todo muy limpio y funcionando. Vista directa al Lago Llanquihue con balcón en buen estado. Servicio de sauna húmedo y seco con muy buen servicio y piscina temperada adecuada. Todos las personas muy amables. Desayuno buffet variado con n dulces y salados. Muy recomendado para escapada romántica.

Muy buena experiencia. Excelentes instalaciones: muy rica la cama, el baño con jacuzzi, la salita de estar. La atención delas personas que trabajan en el hotel, muy atenta y diligente. El desayuno muy rico. La vista a la Costanera y al lago, magnífica.

La habitación tenia un pésimo olor, las escaleras también, era fin de semana y solo funcionaba un ascensor. Las tarjetas de la habitación no funcionaban, tuvimos q bajar 3 veces a la recepción y no funciono, el estacionamiento muy lleno, tuvimos q esperar cerca de 40 minutos antes de lograr entrar.