Embassy Suites by Hilton Jackson North Ridgeland

Great experience overall. Clean facility and room, super friendly staff. Ice restaurant and bar area. Will stay here again.

The room was reasonably priced, clean and spacious. The breakfast buffet was very good. I will stay again when passing through Jackson.

Family get together. We were there only one night. This is a very nice property. It was clean except for the overflow in the outside trash cans. Probably the best breakfast I’ve had with multiple hot choices and even on-site preparation. Would definitely stay again.

Room was clean and neat. Enough space for 5 adults comfortably. Free Breakfast Buffet is simply delicious and awesome!! Staff was professional and courteous.

The lady who greeted us when we arrived was very friendly and personable.

Very disappointed with the overall visit. The cost of $330 was beyond ridiculous for one night stay and had a room with floor cracking , didn’t smell clean, and had dust on fixtures!!! There were dirty floors at elevator and door entrance. The carpet has stains in hall way. I feel this is not acceptable with the cost of what was paid in a more upscale area that wouldn’t expect this.

I liked everything EXCEPT that bonus fee when checking in lol

The ladies at check in was super nice and friendly. Now the ones who was cooking and serving food was so mean and rude and all except one man but the rest that service me had a smart mouth. We checked in Thursday got food at the hotel restaurant I got chicken the chicken was really good. Friday I go back and they are out of chicken not just that day but they was out the whole weekend. Then one of the young ladies got smart and said it’s the weekend they can’t get chicken on the weekends and that I can google a chicken place near the hotel. This hotel isn’t cheap I expected more but got less. Very disappointed in this hotel.

This Embassy was different. The front of the house is suppose to greet you have a pleasant attitude. The young lady was sitting in a chair I walked up so that she can see me. She said nothing the phone ring I stood back when she got off the phone she still did not greet me I waited a few more minutes she finally acknowledged me. She then preceded to tell me that she was not checking anyone in until 5pm. I said nothing and walked away. As I walked outside I saw a young lady in uniform who I thought was the manager she was pleasant her name was Nikki. She stated that she was not the manager but she would definitely help me. I told her I was going to get some lunch, and I would come back. After lunch I came back to the hotel Nikita was pleasant, courteous, and everything the front of the house should be. Nikki was the VIP that day. The experience from the other young I felt as if I was at the Red Roof , or Motel 8. Everything else was excellent. We will be back in October , and in December I hope the front of the house experience is better Thank you Nikki for your awesome hospitality