Risley Hall Hotel

Lovely old maner house with loads of charter. Stayed here a few years ago would stay again

It might be nice when it is finished, but i wouldn't bank on it. Outdated, falling apart, bar/restaurant closed. Workmen all over the building. Breakfast was awful - at last minute told kitchen was closed so no hot food - despite menus on the table for cooked breakfasts. Continental breakfast was not fresh, cheese was sweaty and meat was curling up at the ends, yoghurt was warm, the only safe bet was a packet of coco pops - but then there was no bowls! Shame as building looks lovely on the outside and grounds have lots of potential, but especially for now, I would say steer clear to avoid disappoin**ent.

This was the worst hotel in which we had stayed while visiting Britain for many years. The outside appearance of the hotel is beautiful. The car park, owing to excessive rain, was a muddy bog as it was not paved. The interior has some elegant old furnishings but looks dated and highly neglected. Our room was in the attic and had only skylights with no regular windows. The beds were fairly comfortable. It was a cold day when we arrived - the skylights had been left open and the heating was not working. The staff eventually supplied a stand-up heater. There was no hot water in the bathroom, and showering was painful. The room did. It look clean - there was a proliferation of dust. We ate dinner in the restaurant the first night - the restaurant was cold, we were the only customers, and the food was mediocre. Full English breakfast in the morning was much better. I would not recommend this hotel to anyone. I did not make a formal complaint to the management as the attitude seemed to be that such conditions were par for the course for an older property. I was frankly surprised that the property had a license to be in business.

Hairs in the bathroom on the floor, insects too! This hotel does not look anything like the photos and is in desperate need of repair. Not clean at all which surely is rule number 1 to get right, Reception staff were great which was the only saving grace.

Great character left in the buildings , wonderful to see original features, need a bit of fresh paint here and there, staff very commendable, very peaceful. 2nd time we have stayed and did not disappoint, will stay again

Booked an executive room which looked absolutely nothing like the photo on on the booking page. Everything is tired, old and doesn't feel clean.

Adequate for an overnight stop. Noise pollution from heating system was the only downside. Kitchen was closed, but was informed in advance, so it was fine

The property could have potential but looks very tired and service could be better

The evening host was very welcoming and helpful however that’s the only praise I have. There are no rooms which can accommodate a wheelchair user comfortably, which was high on my priority list. The rooms were large but very dated. Windows were falling to bits and could not be closed securely. All the mattresses I checked I could tell you the exact gauge of spring used and what shape they were, they are well past their best and uncomfortable. The bathrooms were tired, functional but the significant mould around the enclosures was off putting. The hallways stank of **** and we’re not a pleasant place to be. I waited 20 minutes in the morning to speak to a member of staff however they were nowhere to be seen and another 3 guests were also in search of one for help.