The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Amazing stay as always. Love the restaurant

Staff was extremely friendly and helpful and the room was clean. Overall we felt very welcome and would return

I lived in the area around the Strathallan for about 15 years, so it's nice to be able to stay in my old neighborhood when I visit Rochester. This is a great home base. It was quiet, clean, and the staff was excellent. I also loved that my room had a private balcony.

I only come for the balcony. Otherwise the hotel has fallen ALL THE WAY off and is grossly overpriced for the deterioration that's taking place. Furniture old and dirty, walls with tape to cover scuffs and paint chips, walls and drapes dirty and stained, dusty, room smelled stuffy, etc. I checked in on Wednesday night. Dude was rude. Thursday night dude was nice..

Staff were wonderful; Restaurant and Rooftop Bar are great; rooms need updating

Overall ok…was disappointed they got rid of the pool and expanded their gym. They only mentioned the expanded gym, but not the pool being gone. Kinda messed up our stay.

What a fantastic location! The neighborhood was so beautiful. Convenient walk to many destinations, such as the art museum and theater for a concert. Excellent dining nearby, as well. Highly recommended! We will stay here again.

Clean. Convenient location. Kind and professional employees.

I really loved the location of the hotel, on-site free parking, a very friendly check-in process and the suite was very lovely. Unfortunately, what looked to be a comfortable bed, was anything but. My young son and I shared it and we both had one of the worst nights of sleep. The bed was extremely uncomfortable. The bedding was hard and stiff - so much so that it poked us so much during the night, which kept waking us up. Also, our room was right next to the elevators and the noise from it was extremely loud all night long. I would love to say I would stay again because everything else about the hotel was great, but not getting a good night of sleep is enough for me to look elsewhere for our next visit, which will be in a few months.