Hotel Felsenkeller

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A very comfortable clean and friendly hotel, the staff were very helpful, the room were clean, The restaurant was if a high standard . There was a good selection for breakfast and dinner was good every evening.

This hotel is desperately in need of renovation. Our room, 603, was very cold, the radiator was hot at the top but cold at the bottom, the host was very rude and aggressive to us when we asked for a heater, he shouted at my wife in German and when she said she didn't understand he said "well learn German!" I have travelled all over Germany working and on holiday I have never been treated so badly, Germans are usually very eager to please. Food was poor, cheap and tasteless.

The property is wonderful and the man at the check in was excellent, courteous and professional. He makes the hotel truly special.

Right in the heart of Ruedesheim. The only problem is parking is far away and you have to walk up a flight of stairs to get to the elevator. Not handicap accessible. Breakfast was great and room was nice.

Very well run hotel. Very nice room and bathroom

We stayed for three nights at this hotel. Its position in the town is great, the food is very nice served by friendly staff, the room was of a good standard. Rudesheim is a lovely place to explore. If visiting the lovely town the Felsenkeller is a very good choice.

Clean rooms, a terrific breakfast and perfect location. Minutes from Doppelgasse. Fabulous hosts!

We stayed here one night, at the end of a trip in Europe. Not much cash left but had credit and debit cards. There is a sticker on the entrance displaying Mastercard and Visa so that was ok. However when we had dinner, we ordered loads of drinks and wanted to pay by card. The response we got was angry and hostile. It was aggressive. We were shouted at to go to the cash machine and come back. There were no signs to say that cards were not acceptable so we thought it would be ok. We spent £40 on drinks. The rooms are average, beds a bit creaky and thin pillows. We were told not to open the windows with lights on or the room would quickly fill with flies. So it was either stumbling in the dark or boiling in 32 degrees heat. The room key fob is the size of a banana. Not easy unless you want to take a bag out with you.