Holiday Inn Express Colchester

Chosen for the price I was very pleasantly surprised at the service from the helpfulness of the receptionist to the breakfast prep guys and the cleanliness of the room. Tricky to find but a jewel of a hotel.

Hello there I booked long time ago But not sure if this hotel has cancelled my booking

Pleasantly surprised. Room extremely clean. Bathroom was immaculate. Nice fluffy white towels. Plenty of hot water. Beds are okay. Not firm but that didn’t really bother as only staying one night. Breakfast was satisfactory. The scrambled eggs very yummy. Fresh fruit. Plenty to choose from. Friendly staff. We would return without hesitation.

The hotel staff are very helpful and friendly and sorted us out on our arrival as we were there early for the football and helped us to get a Taxi to the ground. Our room was clean and tidy, a few marks about and furnishings were a little dusty and could have been done with replacing if I wanted to be picky but I was only there to sleep so it do t really matter. The breakfast was a buffet style breakfast which was spot on for me however the Hash browns were not the best but the rest of the food is good and kept warm which can be a pain on a buffet breakfast but not issues for me. The reason I have only done a 4 out of 5 is because of the cob webs that are on the pictures and ceiling in the dining area and we also found 2 dead spiders in the corridors, just a little bit more detail to cleaning in this area for me. But for the price we paid for a twin room with breakfast it's a tick for me.

Top tip if your staying here find somewhere else to go for breakfast.. breakfast was inedible, I have never had a breakfast that bad anywhere!! The bed was awful and the sofa bed for the kids was awful First time staying at a holiday inn.. never ever again!

Shower was dirty. Lift out of order. Breakfast food was poorly cooked and the car park lighting was not working.

We had a couple of problems due to boiler issues, however the staff did their u**ost to resolve them and were very pleasant throughout.

The worst hotel I've ever stayed in. They opened today after 3 years apparently. It was cold. The air con in our room was so noisy it was unbearable. The TV didn't work. We had no loo roll. No tissues. It smelt of hot fat in reception/ bar area. Even the hotel sign was broken. No carpark lighting. The bed was bouncy and awful. The carpet was wet and rouched up. Looked like it had just been cleaned. Booked for 2 nights for work. Leaving for another hotel tomorrow. Life is too short.

Very pleased and excellent value for money