Comfort Inn & Suites Syracuse-Carrier Circle

Had to call the facility both during check in and check out to get someone to the front desk. Left at 330AM due to roaches(yes multiple) in our room.

Great thanks front desk nice but nothing special rooms are good beds are a hit and miss as i Stayed multiple times in this hotel

Very clean, comfortable, kind and friendly staff, great selection for breakfast--and at a great price! Thank you so much!

The front desk was courteous and friendly. Room was clean and fresh. The breakfast was well stocked and very satisfying.

Enjoyed a stay of 4 nights at this hotel. Clean, quiet, hot water in the shower, nice breakfast, more than just bagels and yogurt! Staff was friendly and accommodating. I'd stay again - great price as well.

Very clean plesant staff. I travel once a year to visit my daughter in Canada and fly in and out of Syracuse NY... Based on out expierence we have found a new motel tostay at

Not up to date, hallways were loud and people sitting in hall on phone. No garbbage in. Bathroom, nothing updated... old looking

The first room I was given was filthy it hadn’t been cleaned after the previous stay, I asked for a different room obviously, and they gave me one. This new room had been cleaned/reset but it still felt very grimy, probably because the entire room smelled rancid I can only describe it as the worst body odor you’ve ever smelled. I had a late check in so I got there around 10pm and sat at the bottom of the bed for a few hours until I checked out at 1am because I could no longer bare the smell. I would have asked for another room again but I doubt it would have been much better, and the woman working at the front desk already seemed bothered by me asking for a new room the first time despite it being completely untouched by housekeeping. I will never stay at comfort inn again, and I recommend you all cough up the extra money for a room somewhere that you won’t be afraid of contracting something.

I booked my room through ******* and accidentally booked the day I was flying out instead of the night before. I called back within an hour and explained MY mistake and asked them to change it to the night before. They said that the reservation was not refundable and I could put in for a cancellation with no guarantee that I’d be refunded and book another room. While this was my mistake they very well could’ve changed the night without any issues. Instead they decided to try and take more money from me while hiding behind policy. I will never use ******* again and tell everyone who asks who they should use to stay clear of this company. Inexcusable poor customer service. In fact the very bottom of the barrel.