Best Western San Bernardino Hotel

Rooms were very clean but in my opinion price is a lil to high. They do have a gym onsite but no swimming pool. Also during my stay they had no hot breakfast only the grab and muffins, apple juice, fruit cups, cereal but no milk. Over all the area is very convenient lots of places to eat that are walking distance. Also freeway on and off ramp are less than a mile away.

We appreciated the cleanliness of the property and its presentation. Staff was nice and friendly. The additional touch of breakfast availability and it's inclusion was a very nice touch.

I didn’t like how they say they have two queens bed and the queens beds are the size of a full bed so incovinient

Had a hard time sleeping because the bed and pillows were very uncomfortable. On top of that, there’s a constant light that flashes all night. I believe it was the smoke or carbon monoxide detector.That didn’t help the sleeping situation.

The building is new so it’s nice. Parking is extremely limited. If you cannot get a spot, they ask you to park across the freeway in their “partner hotel” that’s about a 20 minute walk. The area is pretty unsafe, so avoid this property. “Full” breakfast is horrible, so think about bringing your own and heat in the provided microwave.

Ants in the bathroom, price different from booked price, outlets didn’t work. First room was dirty.

We booked this property for a festival we were attending. The front desk attendant Sergio directed us to available parking options which were next door at a dispensary that had hours of closed gates between specific hours or neighboring properties which were across the freeway because this location only has minimal parking for guests staying as in maybe 10 spots or possibly 15. No where near the amount of spaces per guest. Then when we went to the hotels for options to park they relayed in no form were they associated with the hotel. This is after I asked front desk if I was for sure okay to park there and that I would not be towed. Luckily we drove back to confront him and as we did that someone pulled out of a spot. So we took that and moved on with our night. The breakfast offered wasn’t available so we received Mc Donald’s gift cards from the hotel in exchange. The room was great but if we didn’t get parking or went along with what was advised I’m pretty sure our car would have been towed. Just something to keep in mind.

I was very impressed with the staff. They were wonderful respectful where is safe area I will be staying there more often when I am in town. Definitely recommend this location. Everything is wonderful everything’s new up-to-date.

I called the place to ask if I can do a midnight check in. The Staff was nice to put a note, so I can do a late check in. I wish they have complementary water in the frig. The room was nice and clean. Bed was comfortable. Shower water pressure is a bit weak compared to the one I have at home. Easy check out. There wasn’t any hot food for breakfast. Just got the muffins and packaged fruits. Overall, it was a good stay.