Hotel Grimsborgir by Keahotels

缺點： 酒店房間和地板灰塵很重，打掃的不乾淨。 房間隔音不好，其他房客在走廊講話，經過都聽的很清楚。 酒店雖然標榜五星級酒店，但早餐在麵包，酸奶等方面實際上還不如我們這趟旅行中住的Guest house和三星級酒店。 優點：包含早餐，浴缸很大。房間美式鄉村風格大小還可以。 退房時還出現烏龍就是其他房客簽帳4萬多當地貨幣的晚餐在我的房號。還好另外一位服務人員馬上說不用管了。

挺好的 早餐也好吃 還可以泡澡

This place was awesome! Super clean and the staff were so very nice! The rooms had robes and slippers included so that was a bonus - especially with the snow outside! When we arrived to checkin, we were told the receptionist had just stepped away for a few, so the bartender (at the connecting restaurant) invited us to have a complimentary drink at the lounge area by the bar. So nice! And it was only a 2 min wait!! I had a lovely time here - also dined at the connecting restaurant and the food was amazing! Breakfast was also included so great deal! Would definitely recommend!!

We stayed in the 4 bedroom lodge. Was very big and spacious. We had our own hot tub . Great for families and only 15 minutes drive from the local town of Selfoss. Staff really polite and friendly - nothing was too much. Food was also good

The property is beautiful, the staff were very accommodating, and we loved our stay. The room was the highlight, big cozy bed with plenty of pillows, large, awesome tv, large bathroom with heated floors, and great shower. Negatives are just nitpicks: our hot tub didn’t work so we had to change rooms, food at the restaurant was just ok, and the locks on the room were unnecessarily difficult. Loved it and would definitely return.

Our stay was perfect! The room was clean, comfortable, and aestethically pleasing. We were upgraded to a junior suite for free. We enjoyed a 5- course meal that was absolutely delicious in the restaurant. The staff was helpful and friendly. We highly recommend a stay here!

We arrived to be told the restaurant and bar was closed for a party so no facilities available. Given the location, we found this completely unacceptable. We were told we had been emailed 2 days in advance to be informed of the situation but I had not received the communications. After a long day of travelling our only option was to drive away to find food. The staff were unhelpful in this situation, we got offered a box to take from the party buffet. The rooms were quite basic and the breakfast was poor. Way over priced and over stated in quality.

Expected more given how much we paid for the hotel. Breakfast was laid out well but limited vegan / vegetarian options. Room was incorrectly set up for our family even though it was made clear at the time of booking. The staff resolved the issue but it took some time and that’s frustrating after a very long day. We were given a disabled room when we hadn’t requested it. The shower drain wasn’t functioning properly so we couldn’t have proper showers, and if you did, you would flood the bathroom. Really surprised they allocated this room as it was quite clear that no one had checked if everything was functioning properly. No upgrade or benefits given despite VIP Access. Very disappointed.

The rooms and suite were so inviting, lovely and peaceful feeling. The hot tub was a treat. The easy walk to the dining room and the delicious food was wonderful. The pillows would have felt much better in down and the mattress was too hard,.