Hotel Skypark Central Myeongdong

２回目の宿泊でした スタッフのみなさんは落ち着きがあり、感じが良かったです。部屋も廊下も清潔、ルームクリーニングも毎日きれいにしてくれました 料金は高めですが、それなりの価値はあると思います

Convinient location, 10 minute walk from 2 subway stations, 7-eleven right downstairs, currency exchange right in front with probably the best rate we saw in Seoul. Basically all necessities in reach. Comfy room, 3 different outlets in a spacious room, good choice of breakfast. Skypark II is right next to this one, but the room seemed to be larger at Central, and those at II with breakfast options would have to walk over here. One downside though - the room was cold. A/C was controlled to cool throughout the building. Individual control was available in the room, but only to cool. The staff provided us with extra blankets. I was OK, but my family was complaining how cold it was to get to sleep.

飯店位置適中 到哪吃喝玩樂都方便 樓下就有7-11 olive young走路不用1分鐘 零食餅乾糖果伴手禮都在這附近 房間乾淨 下次要再來

Xenophobic hotel Deputy Duty Manager : Jude Donghyeon *****. Ruined holiday experience. Take note!!! Room might have window. ****BUT the window is facing the wall of another wall (＜1m away) without view at all**** I approached Mr. ***** to request a replacement room as the one I had booked, labeled as a 'Cityview' room, lacked any windows. Despite my explanation, Mr. ***** adamantly insisted that I had checked in late, using this as justification for the unavailability of other rooms. Furthermore, instead of addressing my concerns professionally, Mr. ***** proceeded to engage in a distressing confrontation that lasted for approximately 40 minutes. During this altercation, Mr. ***** made several troubling remarks and actions, which I feel compelled to highlight: Mr. ***** accused me of being a "scammer" to the hotel, and even went as far as to show me the 'official booking' on Agoda, claiming it did not guarantee a 'Cityview' room. He proceeded to disparage the booking agency, Trip.com, labeling them as "scammers." Shockingly, Mr. ***** made derogatory remarks about my country, X, stating that "You from X are so disappointing to be a scammer." Such xenophobic comments have no place in the hospitality industry, especially coming from a hotel staff member. Feeling threatened and unjustly accused, I requested assistance from Mr. ***** to involve the authorities by calling the police. However, he callously refused to provide any assistance, exacerbating the distressing situation. The following morning, when I approached the front desk to check out, Mr. ***** was once again present. Despite my attempt to greet him politely with a "Good morning," he responded with a disdainful snort, further displaying his unprofessional conduct. It is deeply concerning that an individual with such apparent xenophobic tendencies and a lack of temperament for managing guest relations holds a position of authority within your establishment. Mr. *****'s behavior not only tarnishes the reputation of Skypark Central but also undermines the trust and comfort of guests, particularly those from diverse backgrounds.

4度、利用させていただきました。 立地、スタッフさんの対応などすべて、困ることは なく、いつも利用したくなるホテルです。 仁川からのリムジンバス停までも、徒歩3分ほどです。 半地下にとーっても広いセブンイレブンができていたのに、とても感動🥹毎日利用しました！ 恥ずかしながら、部屋にカードキーを置いて出てしまい、日本語が通じないスタッフさんでしたが、嫌な顔せず、翻訳機を使って、スムーズに対応していただきました。 また宿泊させていただきます。

除地理位置方便，附近多遊客配套之外 酒店本身有點殘舊，房間設施衛生差 風筒壞，吹不夠3分鐘就話過熱跳掣。 圖為酒店的被單內的污漬及風筒