The staff was amazing but the building was only ok. The pool had no heat and I only found out after getting my kids in the suits and taking them down to frigid water. I get that happens but when I mention traveling with kids you could tell me. The hallways had space heaters plugged in which was concerning. Again I get things happen but not ideal. Lastly the bathroom, at least in our room, was very unfriendly for travelers with kids. Not only was there no bathtub the shower was set up so I couldn’t even help my toddler shower. Not horrible and fine if it’s adults but with kids it was less than stellar.
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