Отзывы об отеле The Rutland Hotel

Ответ от объекта размещения: Dear Alpha Male,Thank you for your kind words! I’m so pleased to hear you enjoyed our location and found us to be good value compared to other properties in Sheffield.We really appreciate you choosing to stay with us and hope to welcome you back again soon.Best regards,Sabrin DaoudGeneral Manager

Ответ от объекта размещения: Dear Dr. Sajjad,Thanks for your feedback! I’m glad to hear you found our place suitable for your trip — we aim to provide a comfortable and convenient stay, especially for shorter visits.Hope to welcome you back again soon!Best regards,Sabrin DaoudGeneral Manager

Ответ от объекта размещения: Hi Lucy,Thank you so much for your lovely review! We’re thrilled to hear your nana and grandad enjoyed their first visit to Sheffield and that the upgrade to a suite made their stay even more special. It’s wonderful to know they loved the room and the peaceful location. We’d be delighted to welcome you—or them—back again soon!Kind regards,Aaron- Duty Manager

Ответ от объекта размещения: Hi Wei,Thank you so much for your kind words and for choosing to stay with us again—we’re truly delighted to hear you enjoyed your visit! It’s always a pleasure to welcome back familiar faces, and we’ll be sure to pass along your appreciation to our reception team. We look forward to seeing you again in a few weeksKind regards,Aaron- Duty Manager

Ответ от объекта размещения: Dear Guest!Thank you for taking the time to share your feedback with us. We're so pleased to hear that you enjoyed the overall atmosphere of the hotel and that you found the bathroom and shower to your liking. It’s also great to know our team made you feel welcome during your stay — we’ll be sure to pass on your kind words to them!We’re sorry to hear that the mattress impacted your sleep quality. We completely understand how important a good night’s rest is, and we truly appreciate you bringing this to our attention during your stay. As mentioned, we are in the process of upgrading our mattresses, and your feedback reinforces the importance of that initiative.We hope to welcome you back in the future — perhaps once our updates are complete — for a more restful night.Warm regards,Rutland Hotel Team

Ответ от объекта размещения: Dear Guest,Thank you so much for your continued support and for sharing this lovely review! We're delighted to hear that you find us a great option for budget-friendly stays and that your room was cosy and functional — just what you needed for your work trip.It means a lot to know you'll continue to choose us when you're in town. We truly value your loyalty and look forward to welcoming you back again soon!Warm regards,Rutland Hotel Team

Ответ от объекта размещения: Hello,Thank you for taking the time to leave a review as we appreciate any feedback we recieve! It is wonderful to hear that the location was to your liking and that you enjoyed the breakfast service. Please accept our most sincere apologies for the issues you experienced in regards to the hot water within the shower. I can confirm this has now been reported to our maintenance department as a priority issue. Regardless of this, we hope that this does not deter you from considering us an option in the future!Kind regards,The Rutland Team

Ответ от объекта размещения: Hello, Thank you for the great review! It is great to hear that the location was to your convenience and we shall hope to welcome you back in the future! Kind regards, The Rutland Team

Ответ от объекта размещения: Hello, Thank you for taking the time to leave a review! It is wonderful to hear that you enjoyed your stay and we shall hope to welcome you back in the future. Kind regards, The Rutland Team

Ответ от объекта размещения: Hi Guest user,Thanks for the great review, we hope to welcome you back soon.Kind regards,Aaron- Duty Manager

Ответ от объекта размещения: Hello Telek, Thank you for taking the time to leave a review! It is wonderful to hear that you enjoyed your stay and that the breakfast was to your liking! We shall hope to welcome you back in the future for another comfortable stay. Kind regards, The Rutland Team

Ответ от объекта размещения: Hello, Thank you for taking the time to share your feedback regarding your recent stay. It is naturally disappointing to hear that your stay did not match up to your expectations in terms of the room size and also the cleanliness of the room. Please be rest assured that this is not up to our normal standard and I shall be alerting our housekeeping team to ensure this does not happen again. Kind regards, The Rutland Team

Ответ от объекта размещения: Hello, Thank you for taking the time to leave a review as we are highly appreciative of your feedback! It is wonderful to read that you enjoyed your stay and that appreciated the facilities we have on offer. It is also great to read that our breakfast team adjusted the menu to your food requests and that you found the staff to be friendly. I would like to thank you once more for your comments and we shall hope to welcome you back in the future!Kind regards,The Rutland Team

Ответ от объекта размещения: Dear Guest,Thank you for your review and we're glad to hear you enjoyed your stay with us! We understand that lapses in cleanliness can disrupt your stay and are glad that you alerted us to the issue so we were able to fix it immediately as this is clearly out of the ordinary for us and not up to our standards.We hope to see you again soon!