Changcheng Holiday Inn Chengde Summer Resort

Отличный отдых, очень внимательный сервис, очень удобное расположение (как до основных достопримечательностей, так и от железнодорожного вокзала). Номера хорошо оборудованы и современны. Больше всего восхищает ресторан-отель, кухня очень разнообразная и вкусная. Персонал очень гостеприимный, мы опоздали на обед, но они подавали его даже в нерабочее время.

We are there only for 1 night but we enjoyed our stay.

Great location in the center of interest of ChengDe. Easy to reach any places to visit. Rooms are clean and tidy. The staff is very kind and the food is great too

Great swimming pool and spa. Restaurant for dinner was delicious. Perfect location at the riverside to have a walk in the evening.

Good location along the river; not too far from Chengde's main attractions. Decent enough bed but lacking proper air-conditioning. Staff spoke no English, of course, but what should one expect in China?

My experience was overall good, but the bathroom of the room I booked for the first night (single, queen bed) was so stinky at night that I could not bear it. I called the concierge, and the maid came to clean the bathroom (they were very fast= good service) but the problem is in the pipes, not in the cleanliness, (it was very clean) so spraying a bit of air freshener won't solve the problem. I changed rooms the following night. Also, it was quite noisy at night and in the early morning, they should keep an eye on noisy guests. Last thing, but not less important, people were smoking inside the hotel corridors and it was stinky. The management should try to enforce the rules of non-smoking. I understand that know nobody in the hotel wants to call on the smoking clients, but not enforcing the law results in other clients being unhappy too. All in all, I would probably stay there again.

這裏，讓我有家的感覺。酒店環境特別優美，庭院式的設計。裝修風格非常符合現代人的審美，客房裝修很有家的温馨感，寬敞舒適，大落地窗户視野很好！酒店配套設施非常棒！佳慧經理和艷陽服務特別棒！退房的時候還會給客人帶上2瓶礦泉水路上喝，這個細節也是很貼心了。 房間乾淨整潔，總之特別棒！下次來還會讓艷陽服務，孩子非常喜歡她，不僅送了娃小禮物，還幫忙介紹旅行攻略，來承德，閉眼選這裏

環境：方便，距離山莊小布達拉宮都很近，出門就是景觀大橋，晝夜景色怡人；房間內空間寬敞，設施很新，窗外有一抹山景，白天房間涼爽，夜間房間温熱，5月居住非常舒適。 服務：周到，幾天以來，王佳慧經理和艷麗經理有問必答，熱情助人，並幫忙升級了房型，小明和麗娜也經常幫忙，服務很滿意。

那麼近，那麼美，來承旅遊住長承！入住在這裏就像回到家一樣温暖！非常非常滿意！我是一個很挑剔的人，他們家我都覺得無可挑剔！會有意想不到的驚喜！首先是大堂經理王佳慧的全方位的管家式服務。我們在網上訂了3間房，還沒到酒店呢，酒店大堂經理佳慧就給我們提前打電話，告知當地氣温。告訴我們承德早晚比較涼，提醒我們多帶件外套。房間給我們安排了同樓層的相鄰房間。我們帶着長者，房間提前還做了無煙處理。入住後，還給我們送了蕎麥皮枕頭。多暖心的服務。到店辦理入住，前台小姐姐們服務也很熱情。王經理幫我們把行李送到了房間。給我們介紹了周圍景區的旅遊路線。本想着出去吃點特色，但聽佳慧經理推薦了酒店的餐廳，美食小鎮。菜做的特別棒！而且餐廳還是五鑽酒家。我們在這用的晚餐！餐廳的菜做的真的很好吃！有當地的特色！我們吃的很開心！而且價格也不貴！經濟實惠！我們用完餐去體驗了一下酒店的洗浴汗蒸！也很滿意！最主要的是酒店的位置特別好，就在山莊對面！環境也好，既遠離了城市的喧囂，又有自己特色的園林景觀和佈置！院子裏有河有水有竹子！還有桃花！非常的優雅美麗！房間裏衞生打掃的也很乾凈，窗明幾凈！住了一晚我們就退房了，退房的時候王經理把我們送到了停車場。告訴我們以後來承德隨時都可以聯繫她。像朋友和家人一樣！特別的有親和力，非常親切！這家酒店不光是硬件設施好，軟件服務更是堪稱完美！每個部門的人都有禮貌，都會微笑打招呼！長承酒店下次我們還會來入住，也謝謝佳慧的暖心服務！